Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,216 Reviews)
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Love My Phone
on June 6, 2026
Posted by: alex4ever0925
[This review was collected as part of a promotion.] I've had a lot of phones in the past, but I love this phone. This phone has such versatility. It's not just a phone, it has the S. Pen with it, which makes it ergonomically much easier. I love how light the phone is. How thin the phone is it kind of has a titanium look to it? The inner working to the phone are so wonderful. It has great memory. Great storage. I'm able to accomplish a lot in a small amount of time on it because I can multi-task on this phone. I've had a lot of phones and by far. This one takes the cake. If you really want a phone that's versatile that has a great screen pictures and videos.Just come to life on it.Then you'll get this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 6, 2026
Posted by: Tate1977
[This review was collected as part of a promotion.] I actually have a Galaxy S24 Ultra. It still works great. This is my 5th or 6th Samsung phone and they all meet, or exceed, my expectations. And my expectations are always high. It's fast and easy to navigate. And the camera, which is always the biggest draw for me, it's amazing. I take pictures of everything: nature, people, even the moon and stars. And there is a mode or feature for all of them. Samsung phones are the bees knees and I don't have any plans on trying any other brands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on June 6, 2026
Posted by: ObsessedwSams
[This review was collected as part of a promotion.] This phone is awesome. I've been a Samsung Galaxy Fan since the original and will never change. I even ported my work number to my Galaxy 25 Ultra so I don't have to use "the other phone".. the fruity one. Galaxy AI capabilities and ability to teach itself is amazing.
I pair my Samsung watch, buds, samsung tablet and my appliances and I can do and manage everything right from here.
I pair my Samsung watch, buds, samsung tablet and my appliances and I can do and manage everything right from here.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my Samsung S25 Ultra
on June 6, 2026
Posted by: VegasKey
[This review was collected as part of a promotion.] I have been a fan of Samsung Ultra's since they came out with the stylus. It's great for when I'm working, I can jot down notes in an instant. There's no need to go into your notes, just take your pin out and your ready. The simplicity of taking a picture and adding notes to it is great.
On the phone side, it's nice being able to take selfies or group photos by holding up your hand to signal the camera or clicking the stylus to signal the camera is a huge plus.
Loving my Samsung S25 Ultra
On the phone side, it's nice being able to take selfies or group photos by holding up your hand to signal the camera or clicking the stylus to signal the camera is a huge plus.
Loving my Samsung S25 Ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 6, 2026
Posted by: BettyWoo
[This review was collected as part of a promotion.] I love my phone and keep it with me.
Galaxy AI works well as does everything.
Galaxy AI works well as does everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great phone
on June 6, 2026
Posted by: SilvaFamilia
[This review was collected as part of a promotion.] Overall great phone highly recommend it over any another phone in the market
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
THIS PRODUCT MEETS ALL MY NEEDS
on June 6, 2026
Posted by: Rayminize
[This review was collected as part of a promotion.] I USE MY DEVICE FOR WORK, PERSONAL, CONTENT CREATION. ITS MY WHOLE LIFE STORED FOR EASY ACCESS, PERSONAL USE AND TOP NOTCH SECURITY. FROM FUN TO BANKING, CAPTURING BEST PHOTOS
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on June 5, 2026
Posted by: Relis69
[This review was collected as part of a promotion.] Phone works great and has a lot of features that I have yet to fully utilize. The newest and best is the galaxy AI assistant during phone calls with unknown numbers. It screens the call for me and provides me with a transcript so I know who is calling ahead of time.
My only issue with it is that the battery seems to drain fast. It can last me all day on some days, and on others it only makes it to the afternoon before needing to charge. Also, the sound seems to be low even on the max volume.
My only issue with it is that the battery seems to drain fast. It can last me all day on some days, and on others it only makes it to the afternoon before needing to charge. Also, the sound seems to be low even on the max volume.
Value
4
Written by a customer while visiting Samsung US