Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(28,920 Reviews)
Open Ratings Snapshot
Rating breakdown 28,920 reviews
5 Stars
24,786
4 Stars
3,231
3 Stars
559
2 Stars
160
1 Star
184
86%of customers recommend this product. 
(
1,136 out of 1,325
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Love it!
on September 23, 2025
Posted by: Erica
from South Carolina
Verified Purchase:Yes
I love this phone! Battery life is great and it works well with my galaxy watch 8. I'm always learning new tips and tricks when it comes to customization.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A great device
on September 23, 2025
Posted by: IntCraft
[This review was collected as part of a promotion.] A robust premium device with excellent software support. Numerous options for third-party accessories. Has been a joy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
VERY NICE PHONE!
on September 23, 2025
Posted by: Overcome
[This review was collected as part of a promotion.] Hi I LOVE MY GALAXY S25 ULTRA!!!!
Because of all the features, and it's so much easier to use.
The AI is AWESOME!!!! I just have to ask and it tells me what I need to know!!!!
I watched part of a memorial on it, cause I wasn't at home, at the time. And it was so clear, it was like I was there!!!! And the sound is excellent!!!!
I love how it works all the times for me, I have a lot of alarms set for different things and it's works out great!!!!
Thank You
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Love this phone!!
on September 23, 2025
Posted by: BeachBabe
[This review was collected as part of a promotion.] Hi I LOVE MY GALAXY S25 ULTRA!!!!
Because of all the features, and it's so much easier to use.
The AI is AWESOME!!!! I just have to ask and it tells me what I need to know!!!!
I watched part of a memorial on it, cause I wasn't at home, at the time. And it was so clear, it was like I was there!!!! And the sound is excellent!!!!
I love how it works all the times for me, I have a lot of alarms set for different things and it's works out great!!!!
Thank You
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic device
on September 23, 2025
Posted by: Wickedella
[This review was collected as part of a promotion.] I've been a Galaxy user for many years. The S25 Ultra is one of the best phones I've had the pleasure of using. There's great functionality and I've really enjoyed using the SPen that comes with the phone. This is my first foray into using the pen and it's made notes and other things so much faster. I didn't realize what I was missing without having the pen on my other devices.
I've used a small amount of the AI features so far and love the easy ability to call on Bixby and Google at a whim from across the room. It's come in handy when I've had my hands full with laundry or while working on a painting project or other craft.
I absolutely love the camera features and am excited to put more of the tools to use in the future. Outstanding job Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera quality
on September 23, 2025
Posted by: Lioness88
[This review was collected as part of a promotion.] Galaxy AI is amazing. The quality of the camera is the best. AI has helped me in so many ways, from school work to work performance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone. Have only ever used Samproduct will
on September 23, 2025
Posted by: Perria
[This review was collected as part of a promotion.] Galaxy Ai is the best feature on my new phone. Makes my life so much easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on September 23, 2025
Posted by: Firerockstar
[This review was collected as part of a promotion.] I've been using Samsung since the beginning of time. Basically when cell phones first started coming out. I've never been disappointed. This phone specifically is amazing. The features are unlimited and I'm always finding something new that I didn't know before! The camera quality is fantastic. Overall just a darn good phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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