Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(29,639 Reviews)
Rating breakdown 29,639 reviews
5 Stars
25,386
4 Stars
3,330
3 Stars
575
2 Stars
163
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Samsung S25 Ultra 512MB
on September 7, 2026
Posted by: HollieM
[This review was collected as part of a promotion.] I chose the Samsung S25Ultra 512MB as a replacement for my S22 Ultra. I was extremely happy with my S22, but it was 3+ years old and I heard very positive feedback about the S25. So far I am very glad I switched. I used SmartSwitch to transfer my settings to the new phone. I did transfer apps because I can always "update" each as needed, but otherwise I would have to download each and enter each username/password. The S25 Ultra is significantly faster. The camera on S25 Ultra allows more pixels when taking photos or video.. I like the durability of of the titanium case and the flat screen makes adding a screen film more inclusive. The titanium case makes the S25 Ultra more lightweight. Overall I recommended the S25 Ultra for anyone upgrading or new users switching to a Samsung Galaxy cell phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is my latest phone, the S25 Ultra.
on September 7, 2026
Posted by: ZebbyG
[This review was collected as part of a promotion.] I chose this phone because it was the latest phone at the time, and I love it!
I love the updates I've eceived, and the new Gemini! Ugh! I cant wait to upgrade to the newest Galaxy as soon as I can!!
I love the updates I've eceived, and the new Gemini! Ugh! I cant wait to upgrade to the newest Galaxy as soon as I can!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on September 7, 2026
Posted by: Shadow115
[This review was collected as part of a promotion.] After using the S22 Ultra for a few years, I chose the S25 Ultra. This phone is great and has great performance when running games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features
on September 7, 2026
Posted by: Choice
[This review was collected as part of a promotion.] I choose this product because of its memory capacity i bought the 512GB Its absolutely lovely except for the pen that pops out rach time it falls
Value
3
Response from Samsung USBy R&R Team, September 10, 2026
Hi there Choice, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are happy with the storage capacity and daily usage of your device. We have provided a link to the full manual to help you explore the capabilities of your device like Galaxy AI, and customize the settings to your usage. We have also shared a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on September 7, 2026
Posted by: Bocephus
[This review was collected as part of a promotion.] I chose the s25 ultra due to my long time history with samsung and with the note style phablet style phone. This one has not disappointed really love the design and material.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful Performance, Easy Everyday Use
on September 7, 2026
Posted by: alexCoyote50
[This review was collected as part of a promotion.] I chose the Galaxy S25 because I wanted a phone that could handle everything I do without slowing me down, and so far I’m really enjoying the device. The performance has been excellent, especially when gaming. The gaming performance is seriously impressive, with smooth gameplay and quick response times. Taking notes is also incredibly easy with the S Pen, and it has become one of my favorite features because I can quickly write down ideas, reminders, or anything else without having to type. Browsing social media feels fast and fluid as well, with apps opening quickly and scrolling being very smooth. The phone feels responsive no matter what I’m doing, whether I’m gaming, taking notes, watching videos, or just browsing. Overall, I’m very happy thst I chose the Galaxy S25 and genuinely enjoying using it every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
beautiful design and fast
on September 7, 2026
Posted by: Efs5030
[This review was collected as part of a promotion.] Normally my phone will fall off fast, but I have had this phone for i believe nearing 2 years now and it is just as fast as the day I bought it.
It has plenty of storage. It would be nice to have expandable storage still, but that is what it is.
The phone is very intuitive. The screen is bright and vibrant.
Has a good set of in built speakers.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The camera us great
on September 7, 2026
Posted by: Raccoonultra25
[This review was collected as part of a promotion.] I chose this device over the flip which I loved but the camera is so much better. Granted the flip is easier to stick in your pocket. But this one has better reception, cleaner screen, faster processor and #1 reason the camera
Value
5
Written by a customer while visiting Samsung US