Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(23,827 Reviews)
Rating breakdown 23,827 reviews
5 Stars
20,441
4 Stars
2,620
3 Stars
451
2 Stars
143
1 Star
172
86%of customers recommend this product.
(
1,128 out of
1,314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Product review
on July 8, 2025
Posted by: ZeYahe
[This review was collected as part of a promotion.] I like the multi-task features samsung has. It incredible to be able choose how sound features are played when using multi-task. I usually use this devices for social media such as youtube, facebook, instagram, and surfing the web simultaneously. I also use it to navigate traffic to work while playing music. Love that we can set the sound setting on navigation to not interfere with music. Love all the customization on the home and lock screen as well.
A few issues that I had with the phone itself it probably the heating issues. Sometimes the phone does overheat even though I don't use it for gaming. Could probably be one of the settings that was set to optimize performance? I did optimize it for performance rather than battery saving, so not sure if that was the issues or not. The other heating problem has to do with the system updates. When I update the recent phone system, it was overheating. The other issues is probably navigations. Could probably be google problem, but sometimes was told to follow a route that was still under construction.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Glad I upgraded!!
on July 8, 2025
Posted by: purplecrocs9000
[This review was collected as part of a promotion.] Super happy with the S25, has good battery life, and all my apps and photos transferred perfectly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this Phone
on July 8, 2025
Posted by: LovelyGreekness
[This review was collected as part of a promotion.] I absolutely love this device. I came from the 24 Ultra which in the past I haven't had issues. My 25 has been amazing! The camera, the usability, and Galaxy AI has made my life so much easier. I use it all the time for home and for work.
In my home life I have used the camera a ton especially during baseball this season, both of my boys were always on opposite sides of the field so I was always able to watch both with using my camera!
In my home life I have used the camera a ton especially during baseball this season, both of my boys were always on opposite sides of the field so I was always able to watch both with using my camera!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing smartphone with outstanding features
on July 8, 2025
Posted by: GavinDaGoat
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has blown me away. Coming from my old phone, a Pixel 8a, this phone feels outstanding premium and high quality. The camera has been the most used feature for me, and closely following that, the S-pen. I use it for circle to search all the time and to erase people from the background using Galaxy AI. which, might I add, is one of the most advanced AI features I have ever used. The S25 will help me throughout my school year with its camera features, which I will use to capture and scan my architectural designs. Speaking of, let's go back to the S pen. I have used it a few times to quickly sketch up some floor plans just using the samsung notes app. As simple as it is, it can come in handy when I need it most.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on July 8, 2025
Posted by: Ronny51
[This review was collected as part of a promotion.] This phone is amazing for the mere fact it can keep up with me for 12 hours a day with multiple social media apps open no lag and superb battery performance
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy AI
on July 8, 2025
Posted by: Huevo1974
[This review was collected as part of a promotion.] The Galaxy AI is great. AAAAAAAAAAAAAAAAAAAAAA++++++++
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is incredible. The camera quality to
on July 8, 2025
Posted by: Kittykat
[This review was collected as part of a promotion.] The ai is pretty cool and super helpful. I would suggest it to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Frontier of Flagships
on July 8, 2025
Posted by: KingJay
[This review was collected as part of a promotion.] The S25 Ultra is an amazing phone. The features it comes with have streamlined my busy schedule 10 fold. Everyday I wake up and the Now Brief fills me in on my day, the Galaxy AI gives me insights to my health and energy levels, I am never blindsighted by an event I forgot about. The Snapdragon Elite chip is as smooth as warm butter and always keeps me in the current moment. I've also found myself using the camera more so than I would usually, capturing my day to day and posting it for fun. The entire experience is completely streamlined, with DEX and Modes and Routines, I almost always have a phone setup for the occasion and never get distracted by unwanted notifications or in moment to moment activities
Value
5
Written by a customer while visiting Samsung US