Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(28,682 Reviews)
Open Ratings Snapshot
Rating breakdown 28,682 reviews
5 Stars
24,626
4 Stars
3,204
3 Stars
542
2 Stars
148
1 Star
162
86%of customers recommend this product. 
(
1,029 out of 1,192
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4 out of 5
4
Device with Robust Capabilities
on October 4, 2025
Posted by: BadAssBlingQueen
[This review was collected as part of a promotion.] So far, I have been impressed with my recent upgrade to the S25 Ultra. The integration of Galaxy AI enhances the user experience, offering many features and improved performance, some of which I have not had the opportunity to utilize as of yet. Upgrading from a Samsung S22+, the camera improvement alone is huge. I'm hoping to find more apps to fully leverage use of the S Pen, as it is the main reason I chose to switch to this device. I had thought it would provide a huge benefit in both personal and work-related productivity and creativity; however, unfortunately have not seen this to be the case as the times I have needed/wanted to utilize the S Pen are few and far-between. I also wish there was a paper-like screen protector available to make writing with the S Pen more attractive. I wanted the s25 ultra to be able to provide similar capabilities/functionality that I would gain from utilizing another standalone note-taking or drawing tablet in a single device; however it seems this won't be able to fit the bill with existing sPen apps/integration support available. Overall, I am happy with my s25 Ultra.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my S25 Ultra
on October 4, 2025
Posted by: goku008jdk
[This review was collected as part of a promotion.] I love my new Samsung S25 Ultra, , its soo pretty, trust me, I been wanted to switch to Samsung for a long, long time, and its finally over, the amount of features you get with this phone its crazy, the Galaxy AI , the S pen, Bixby , its soo much to do, so I definitely need to watch a tutorial so I can take advantage of all the features , Im very happy with this purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very Smooth
on October 4, 2025
Posted by: Ladybirdkp
[This review was collected as part of a promotion.] The phone is very responsive, light, and the camera is amazing. The only thing that didn't amaze me is the battery - not awful but not as great as promised. I have not tried the Galaxy AI other than auto responses. I did zoom all the way in when taking a photo and I assume AI enhanced it - it was amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 25 ultra
on October 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] It's my new phone and it has "Galaxy AI" ! I don't know what else to say, its better then my previous phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very distinct and enhanced phone.
on October 4, 2025
Posted by: Naturist
[This review was collected as part of a promotion.] I use galaxy ai very seldom. I do streaming, social apps, music, messaging between family members.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is great
on October 4, 2025
Posted by: MommaBear
[This review was collected as part of a promotion.] Galaxy AI is amazing and I love my phone! Great audio, easy navigation, fast processor, great size!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung Galaxy S25 Ultra is awsome
on October 4, 2025
Posted by: GreenEyes3
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra I asure is the best phones you can go with in therms of quality and good features, AI is one of the best things now, I can do as my imagination gets, AI can do just beautiful things, in love with it and screen is just amazing! I personaly like some specifyc video games, and the S25 Ultra runs the game like 🔥 is littleraly like you feel you are really playing! The camera, wow, pictures of the moon? No problem! Long distances? Down with it! And so on... I know because I have the phone, is the best option if you want quality in every aspecto! Just amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ullllltttrrraaaa good 😍
on October 4, 2025
Posted by: Galaxylover35
[This review was collected as part of a promotion.] Everything has been amazing! Long time Note and S series user and always getting each new model yearly and this has been best yet! Battery is fantastic, processor handles the high quality games i play with ease, watching movies always catches others eyes cuz of the quality of screen. Camera is amazing and the Galaxy Ai makes photo editing and other tasks like voice to text easy! Get it now for real
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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