Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(28,681 Reviews)
Rating breakdown 28,681 reviews
5 Stars
24,625
4 Stars
3,204
3 Stars
542
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,029 out of
1,192)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Faster than the s24
on October 6, 2025
Posted by: SamsungLuvrRob
[This review was collected as part of a promotion.] Had a S24 Ultra that took a dip in the ocean-deep so I replaced it with an S25 Ultra. It is faster than the S24
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung phone yet!
on October 6, 2025
Posted by: App13sukz
[This review was collected as part of a promotion.] Amazing phone. Power, crystal clear picture, great for every day stuff and gaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy For Life!
on October 6, 2025
Posted by: RavenB
[This review was collected as part of a promotion.] My experience with mt Galaxy S25 Ultra over the past 6 months has been great. As a proud Galaxy owner since the beginning, I’m excited about the features of the new Galaxy A1! It provides incredible support that I rely on for all my needs. The convenience and user-friendly design make my experience even better—I absolutely love having this device nearby and lost without it! :-)
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
EXCELLENT!!!
on October 6, 2025
Posted by: YloFlow
[This review was collected as part of a promotion.] All Samsung electronic products, for the most part, are super excellent. I have no negative complaints about them. I gave my wife a Samsung Galaxy Note Ultra 21 and she was super happy. Now I gave her the Samsung Galaxy S25 and she is super happy. I bought the T9 Hard Drive and it is super fast and durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great AI Features
on October 6, 2025
Posted by: zship9
[This review was collected as part of a promotion.] I love editing photos using the Galaxy AI, can easily take a picture anywhere and remove additional people from it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing 😍
on October 6, 2025
Posted by: RayFiFa
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is not just another smartphone; it’s a masterpiece of innovation that redefines what a premium device should be. From the moment you hold it, you can feel the precision and elegance in its titanium frame and sleek matte finish. The build quality is second to none — solid, luxurious, and perfectly balanced in the hand.
Its display is absolutely breathtaking. The 6.8-inch Dynamic AMOLED 2X screen delivers vibrant colors, deep blacks, and brightness levels that make outdoor visibility effortless, even under direct sunlight. Whether you’re streaming videos, gaming, or editing photos, every detail looks stunningly crisp and fluid thanks to the adaptive 120Hz refresh rate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
You can't take photos with the stylus pen anymore
on October 6, 2025
Posted by: Iman
from Brooklyn, NY
Expertise:Intermediate
Verified Purchase:Yes
They removed the bluetooth functionality from the S pen for "air actions"
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My whole Office on my pocket
on October 6, 2025
Posted by: Knowitall
[This review was collected as part of a promotion.] This phone is everything is need when I'm away from the office. I am able to access all i need at my fingertips. I am just learning about Galaxy AI, and will benefit from the use. Wonderful product and Samsung continues to better it each time.
Value
5
Response from Samsung USBy R&R Team, October 6, 2025
Hey there Knowitall, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are having such a great experience with your device, and finding it to be such a powerhouse for production while away from your office. We have provided a link to the complete manual for your device to assist you with the additional features of Galaxy AI. We have also shared a link to the Samsung Support Team to offer assistance if any questions arise as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US