Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(28,891 Reviews)
Rating breakdown 28,891 reviews
5 Stars
24,758
4 Stars
3,231
3 Stars
558
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Pen and usage
on October 10, 2025
Posted by: WonderlandDani
[This review was collected as part of a promotion.] I would love for the pen to be able to pull out while photos is open to quick edit. And to have the voice to text in the Google message setting. Other than that. 11 years and going for Android phone and I won't go any other way! Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has character. Does what needs to be d
on October 10, 2025
Posted by: Yuppaboobie
[This review was collected as part of a promotion.] I use my phone for everything, would be lost with out it. The Ai gives me so many helpful tips and keeps my phone going. There is the calendar for my appointments and the games for me to keep playing when bored.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Inovation at it's finest!
on October 10, 2025
Posted by: Kharbn
[This review was collected as part of a promotion.] Best phone ever. Galaxy ai helps me with so much. I never knew I would use it so much on my S25 Ultra. It makes my scheduling, note taking, web searching, and random questions so much easier to deal with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on October 10, 2025
Posted by: Bello213
[This review was collected as part of a promotion.] I really like the Galaxy AI it helps so much specially when trying to figure out my kids math homework
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Switch to greatness
on October 10, 2025
Posted by: Phantom
[This review was collected as part of a promotion.] Coming from the competitor side I will say I'm loving the new s25 ultra the AI is crazy good 👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on October 10, 2025
Posted by: SnakeMom
[This review was collected as part of a promotion.] I went into a dealer and the experience was good. I enjoy the phone and the options it has.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best decision made
on October 10, 2025
Posted by: Cruz98
[This review was collected as part of a promotion.] Switching to the s25 ultra has been the best decision I have ever made. Not only does it take such amazing pictures but from the pictures I take I can quickly use Ai features to get information on the items found in the picture. The multi function feature on the phone helps me on my daily task since I have no need of switching from one app to another. I can have both apps running to make things easier on me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Auto Volume control issue
on October 10, 2025
Posted by: Seahawks
[This review was collected as part of a promotion.] While playing YouTube on a mobile device connected to a vehicle, volume control functionality may be impaired.i unable to volume up or down, it stay in one level.
Value
3
Response from Samsung USBy R&R Team, October 13, 2025
Hey Seahawks, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important your hands free controls are with your device while driving. We have provided a link to the Samsung Support Team to assist you directly with this experience, and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US