Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,215 Reviews)
Open Ratings Snapshot
Rating breakdown 27,215 reviews
5 Stars
23,331
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
The s25 ultra is a very reliable, powerful, pocket
on June 10, 2026
Posted by: Russtoflin
[This review was collected as part of a promotion.] Excellent reliable repeatable performance with convenient updates and apps to handle every aspect of everyday life. The AI is a great partner to have with all the right answers always within seconds away.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing and versatile
on June 10, 2026
Posted by: Sagec97
[This review was collected as part of a promotion.] I absolutely love my phone it's made me become so much more professional in my daily activity even a better game around my online games with the performance module The Galaxy AI feature is incredible I love being able to press the side of my phone button to access Gemini and a flash it's helped me look more intelligent across all platforms. The cameras phenomenal the graphics are great. All around I absolutely love this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic phone!
on June 10, 2026
Posted by: BrattyBish
[This review was collected as part of a promotion.] I use Galaxy Ai daily it's so helpful.... there are so many great features to this phone! I've had it for over 2 years now and haven't had a single problem with it. I cook a lot soup the clock and time functions are used all the time they are always reliable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I like the new ui but..
on June 10, 2026
Posted by: Midnight
[This review was collected as part of a promotion.] I love it but I do miss the luxury look of the camera rings the s24 ultra had.
The ai call features are a definite game changer tho! As a college student when I'm in class and the phone rings I sent them the person calling straight to text call to see if its important without disturbing anyone!
The air drop update I love! I can now share my videos and photos with anyone!!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Galaxy phone!!
on June 10, 2026
Posted by: Tazzzzz
[This review was collected as part of a promotion.] My Galaxy 25 plus is one of the best phones I have ever owned, truly. It has tons of realy cool customization options I have never seen in another device. The Galaxy AI is something I use often to help me learn about customer products I am unfamiliar with. As simple as taking a photo, and then highlightng or circling the item in question and the AI will jump in and identify it, as well as give you tons of information on the product. I am stoked about my Galaxy phone and all that it can do. Thank you Samsung!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the S Pen and features it's fast
on June 10, 2026
Posted by: Bunny67
[This review was collected as part of a promotion.] I use my phone for galaxy AI all the time for quick meal ideas or movie recommendations or new trending games to download
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on June 10, 2026
Posted by: Bryanphone
[This review was collected as part of a promotion.] Qqffgagsghdhdhdhh sbshshh hsshhvjs hsshhzzhdh shhdhdheh jsjshdh
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on June 10, 2026
Posted by: tkegdl684
[This review was collected as part of a promotion.] Phones every year are getting better, especially the AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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