Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(28,839 Reviews)
Rating breakdown 28,839 reviews
5 Stars
24,715
4 Stars
3,225
3 Stars
555
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Posted by: Mark Jr
Expertise:Expert
Verified Purchase:Yes
Amazing big screen and it has Amazing new features it's a great phone all around
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pictures & Videos are amazing!
on October 24, 2025
Posted by: Happygal
[This review was collected as part of a promotion.] I just got my Samsung S25 ultra phone a week ago. Transferring from my old motorola phone could not have been easier and it immediately set up with my carrier. Can all the phones I have owned I have never had a smoother transition. There is a lot to learn on this phone because i've always had much lower quality phones. There is a lot of training materials and Galaxy AI is working great. My main reason for getting a nicer phone was I wanted one with a great camera for an upcoming trip to Europe. The zoom & clarity is AMAZING!! I can zoom in so far on a video and pictures and they are clear, I am so happy that made the switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Customizing App Screen
on October 24, 2025
Posted by: Jay1
from Spartanburg, SC
Expertise:Intermediate
Hey... I love Samsung!!! Just brought the Ultra, and I am having fun!!! My only complaint is that it's long or my hand is short whoopty doo!!! Any way, is there a way to get apps to settle at the bottom of screen vs the top? I tried with custom but they still pop back to the top. I think this would be great for us short thumb samsungites!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Fast and great clarity
on October 24, 2025
Posted by: Citeevu
[This review was collected as part of a promotion.] I really love this phone. The only thing that I would have to complain about is the landscape. There are times when the phone is slow to rotate the screen. But the clarity of the screen and the quality of the cameras makes up for that.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Phone Entrance
on October 24, 2025
Posted by: Pepper082998
[This review was collected as part of a promotion.] I love the specs on my phone. Size is great. Weight is fine.
Screen is bright.
Battery is long lasting.
Screen is bright.
Battery is long lasting.
The only down fall is that I keep getting an error message stating my charger port has liquid in it and it does not have any liquids in it and there is no dust or particles or anything.
Gets very annoying
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very fast, awesome phone.
on October 24, 2025
Posted by: yukonp
[This review was collected as part of a promotion.] Phone is extremely fast. Graphics are great samsung galaxy AI has changed the way I use my phone. The assistance I get with Galaxy AI has made life a lot easier.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
An Ultra Device
on October 24, 2025
Posted by: melo13oo
[This review was collected as part of a promotion.] I've been thoroughly satisfied with my samsung phone. From the all day battery to the amazing ! Photos that it takes. All on a beautiful display thats is great to watch videos on. Couldn't recommend it more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on October 23, 2025
Posted by: Bmw2112
[This review was collected as part of a promotion.] I use my device for school and for work. The S25 ultra is a great device and very well rounded . I love the fact that you can use two apps at the same time as i'm always moving around and needing to multitask. With heavy use, my battery still lasts all day. Unlike my other device which needs to stay on the charger
Too consistently. The customization on this device is unlimited. My phone never gets hot even with a good case. The screen is very clear.
And
The touchscreen is responsive. My only issue is the passkey Has a problem
Verifying.
Through my email. Other than that, this has been a great phone and I would recommend to a friend. Good job samsung!
Too consistently. The customization on this device is unlimited. My phone never gets hot even with a good case. The screen is very clear.
And
The touchscreen is responsive. My only issue is the passkey Has a problem
Verifying.
Through my email. Other than that, this has been a great phone and I would recommend to a friend. Good job samsung!
Value
5
Written by a customer while visiting Samsung US