Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(28,504 Reviews)
Open Ratings Snapshot
Rating breakdown 28,504 reviews
5 Stars
24,476
4 Stars
3,181
3 Stars
537
2 Stars
148
1 Star
162
86%of customers recommend this product. 
(
1,028 out of 1,191
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Love this phone
on November 7, 2025
Posted by: Chellove74
[This review was collected as part of a promotion.] I love the larger screen, all the accessibility feature and the camera the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good features
on November 7, 2025
Posted by: Newtosamsung
[This review was collected as part of a promotion.] The galaxy AI i havent used but everything is good
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing upgrade!
on November 7, 2025
Posted by: DarkLight20
[This review was collected as part of a promotion.] I recently upgraded from owning a S25 to switching to a S25 Ultra. I couldn't be happier. While I loved the S25 the improved camera and battery were features I couldn't live without. The Galaxy AI is second to none and gets the job done. I don't see myself using anything else as my daily driver for quite some time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best bday gift ever from my girlfriend
on November 7, 2025
Posted by: Cmax
from Seattle, WA
Expertise:Expert
This is the best phone I've ever had by a long shot. Amazing performance, size, resolution and user experience.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing choice for an smartphone!
on November 7, 2025
Posted by: Coko2507
[This review was collected as part of a promotion.] This phone has literally EVERYTHING! The Galaxy AI component raises the level of usage in an smartphone. It really feels smart.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
MY FIRST ULTRA
on November 7, 2025
Posted by: Bernae
Verified Purchase:Yes
There's nothing I don't love about this phone. I have really been missing out and look froward to the upcoming S26 because I'll definitely be getting one!
I would recommend this to a friend!
Features
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is a true phone with tablet like capa
on November 7, 2025
Posted by: Captmelo2
[This review was collected as part of a promotion.] I use my phone for work and for personal use. Being able to have multiple sim cards and an easy way to choose which line I'm using is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very solid high end phone
on November 7, 2025
Posted by: Samofthesea123
[This review was collected as part of a promotion.] Upgrading from a small size Galaxy S22 was a a welcome change. The screen real estate is nice but very accessible. The phone is still light and just sleek in all ways. Camera, screen, metal, everything is just on point, it's peak Samsung, very nice .
The software im used to and like but the new Galaxy AI features are quite cool like the image editing , call transcription and translation, some really cool features could come out here.
The link with windows on windows 11 is impeccable and works perfectly.
All around beautiful phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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