Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(28,726 Reviews)
Rating breakdown 28,726 reviews
5 Stars
24,621
4 Stars
3,208
3 Stars
553
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Love all the features
on November 10, 2025
Posted by: Kpatts420
[This review was collected as part of a promotion.] The camera is probably my favorite thing about the phone. Takes some of the best pictures I've ever taken in any phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Hate that the pen don't take pictures
on November 10, 2025
Posted by: Meelajay1
[This review was collected as part of a promotion.] I use it for a lot of reasons mainly work games AI help to write essays for school sports
Value
3
Response from Samsung USBy R&R Team, November 11, 2025
Hi there Meelajay1, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are finding your device helpful for your school assignments, sports, and that you are enjoying the features of Galaxy AI. We have provided a link to the complete manual for your device to assist you with the hand gestures and voice commands you can use with your camera to capture your photos. We have lastly, shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on November 10, 2025
Posted by: Romo4Love
[This review was collected as part of a promotion.] Everything about this phone is AWESOME!!! I can't find anything that I dislike about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and camera quality immaculate
on November 10, 2025
Posted by: Yogibear
[This review was collected as part of a promotion.] This ai art generator is seriously impressive. The detail and realism in the images are top-notch. I've been experimenting with different prompts, and the results are consistently stunning. It's amazing how quickly it can produce such high-quality visuals. I'm definitely hooked on seeing what it can create next.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Acually have a Galaxy S22 Ultra
on November 10, 2025
Posted by: Lovemyphone2
[This review was collected as part of a promotion.] What a great does what I want in a timely manner. I many apps and use it all the time. Has been dropped many times and still keeps going.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Been enjoying Samsung products since the late 80's
on November 10, 2025
Posted by: ULTRAWATCHMAN
[This review was collected as part of a promotion.] Samsung easily gained my loyalty with my first VCR and DVD players were Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life with great customization
on November 10, 2025
Posted by: Mmg1989
[This review was collected as part of a promotion.] I use the for for work and for personal use. I really enjoy the battery like which is the best of any phone I have ever had. I really enjoy the galaxy ai for photos. It does a great job removing objects from pictures. It also has a ton of customizable features to make phone more personal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone tough to hold prefer the rounded co
on November 10, 2025
Posted by: Demu11
[This review was collected as part of a promotion.] The Galaxy AI tends to jump in and help automatically, great for some not me, I prefer the more manual way of completing tasks.
The satellite connection gives me relief knowing if needed, I can reach out for help from almost anywhere even without cell signal.
Was easy an easy upgrade when old phone died, camera is great and the food camera selection works awesome, I know AI help.
The satellite connection gives me relief knowing if needed, I can reach out for help from almost anywhere even without cell signal.
Was easy an easy upgrade when old phone died, camera is great and the food camera selection works awesome, I know AI help.
Value
4
Written by a customer while visiting Samsung US