Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(28,718 Reviews)
Rating breakdown 28,718 reviews
5 Stars
24,615
4 Stars
3,206
3 Stars
553
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Posted by: Huskywalkr
from Pittsburgh, PA
Expertise:Expert
Verified Purchase:Yes
There was no question I would stay with the Samsung Galaxy S series phones. When it came time to replace my phone, I went right to the S25 Ultra. Great android phone. Quality camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I would like another one
on November 11, 2025
Posted by: Kristierich53
[This review was collected as part of a promotion.] I just love the phone it did almost everything I just really enjoy it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone I Have Ever Owned!
on November 11, 2025
Posted by: BuyAnS25ULTRA
[This review was collected as part of a promotion.] I've been through my fair share of phones and I can say that the S25 Ultra is THE PINNACLE OF THE CELL PHONE WORLD! From the 100x zoom to the extremely useful Galaxy AI features, this phone has it all. Every single part of this phone makes me life leagues easier, and I don't regret my purchase at all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera and storage!
on November 11, 2025
Posted by: Afterdust24
[This review was collected as part of a promotion.] The camera is amazingly clear and storage is beyond amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Greatest Galaxy Device
on November 11, 2025
Posted by: TCultra
[This review was collected as part of a promotion.] I've been an Galaxy user for many years, and the S25 ultra is the greatest device I've used to date. Definitely looking forward to the S26 ultra although I cant think of any refinement needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing pictures
on November 11, 2025
Posted by: 3Earthgirl
[This review was collected as part of a promotion.] This phone takes such great pictures I absolutely love it. The AI feature when doing searches is also awesome. Overall this is the best phone I've owned so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone for any situation.
on November 11, 2025
Posted by: JawNee
[This review was collected as part of a promotion.] I love my Galaxy phone always have and always will. The power of Gemini is amazing. If I ever need any information about any subject or any topic or to just even practice Spanish or talk to get my mind off of something she's always there to talk to you. I also use her to distract my kids so they have someone to talk to If I don't have the answers for them. The Galaxy series have always been a Powerhouse I always been durable and always did more than I knew were capable. From just the power life to having multiple pop-up windows or Gemini even seeing what's on my screen and explaining to me things I couldn't understand. And if I still couldn't understand the message she was trying to convey I can just ask her hey can you explain it to me like if I'm a five-year-old and she will dumb it down so I can understand. Overall I've never been disappointed with my Samsung devices and I've never been disappointed with my Samsung Galaxy phones I would recommend these phones to anyone and everyone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Galaxy Buds3 Pro
from Utah
Verified Purchase:Yes
I was expecting a lot better than what it is.I'm not very impressed
Features
3
Design
2
Value
3
Response from Samsung USBy R&R Team, November 12, 2025
Hi there Jorge, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important your phone is to you for a range of daily tasks, and how disappointing it can be when your device is not aligning to your expectations. We have provided a link to the complete manual for your device to assist you with additional features, and best aligning the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We would love to hear from you again in the future with any features you would like to see in future generations of devices. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US