Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(28,718 Reviews)
Rating breakdown 28,718 reviews
5 Stars
24,615
4 Stars
3,206
3 Stars
553
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
The Galaxy S25 Ultra is amazing
on November 12, 2025
Posted by: Tasha2025
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is one of the most advanced and well-rounded smartphones available in 2025. It impresses with its sleek design, premium build, and a large, bright display that users and reviewers consistently praise. The new Snapdragon 8 Elite processor ensures smooth and fast performance, while the phone’s battery life comfortably lasts longer than a day, making it a reliable choice for all-day use.
The camera setup offers excellent versatility with advanced AI features for photo and video editing, reducing noise in low light, enhancing portraits, and making smart adjustments automatically. Many AI capabilities run directly on the device, making tasks like searching, editing, and navigating much faster and more efficient. The integration of Galaxy AI tools simplifies multi-step actions across apps, personalizes daily routines, and streamlines the user experience. Circle to Search and live translation features are especially practical, while the S Pen support remains a strong point for creativity and productivity. Like I said, amazing.
The camera setup offers excellent versatility with advanced AI features for photo and video editing, reducing noise in low light, enhancing portraits, and making smart adjustments automatically. Many AI capabilities run directly on the device, making tasks like searching, editing, and navigating much faster and more efficient. The integration of Galaxy AI tools simplifies multi-step actions across apps, personalizes daily routines, and streamlines the user experience. Circle to Search and live translation features are especially practical, while the S Pen support remains a strong point for creativity and productivity. Like I said, amazing.
Value
5
Response from Samsung USBy R&R Team, November 12, 2025
Hi there Tasha2025, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are having such an amazing experience with your phone, and finding such a range of amazing features that enhance your experience with your device every day like Circle to Search and Live Translate. Please, reach out to us again in the future any time you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It has a good reputation.
on November 12, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has a very good and powerful AI, and I like how lightweight it is and its colors.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone left me speechless
on November 12, 2025
Posted by: Zhyar
from Iraq, Sulaimani
Expertise:Intermediate
Love the phone in all of its entirety, it's truly perfect in every way.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, November 12, 2025
Hey Zhyar, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how perfect you are finding this device to be every day during your usage. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Lorie J
from Bonham Texas
Expertise:Intermediate
Verified Purchase:Yes
Great model phone - I lost my S24 Ultra and tried an A series. Just wasn't what I needed. Great functions, high speed and the camera is stunning.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, November 12, 2025
Hi Lorie J, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are having such a wonderful experience with your device, and that you are finding the camera to be amazing, the speed to be great, and the overall functionality helpful to you every day. Please, reach out to us again in the future if you ever have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 Ultra!
on November 12, 2025
Posted by: Radkat
[This review was collected as part of a promotion.] Had my phone since April 2025, smooth design, bright screen, easy to use, photo quality is amazing! Getting used to the AI feature that helps me search and discover new things. Very happy with my phone. Been a long time samsung user and will continue to purchase samsung products in the future.
Value
5
Response from Samsung USBy R&R Team, November 12, 2025
Hey Radkat, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so pleased to hear that you are loving the usage and amazing features of your device. We would love to hear from you again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on November 12, 2025
Posted by: Postaljoe
[This review was collected as part of a promotion.] Best cameras ever, the zoom lens is top notch. IA features are incredible so much help.
Value
5
Response from Samsung USBy R&R Team, November 12, 2025
Hey there Postaljoe, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are loving the usage of the enhanced camera, and that Galaxy AI is helpful for such a range of daily tasks. Please, reach out to us again any time in the future with questions, or to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing photos
on November 12, 2025
Posted by: Dave397
[This review was collected as part of a promotion.] I upgraded to the Galaxy S25 Ultra, and I have to say it’s hands down one of the best tech purchases I’ve made. From the moment I picked it up and started using it, and the AI helps so much specially with my photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on November 12, 2025
Posted by: MSamsung
[This review was collected as part of a promotion.] So this phone is great. The utilization of galaxy AI on this phone is amazing. Battery life is great and haven't had a single problem. Just wish they kept the Bluetooth in the spen
Value
5
Written by a customer while visiting Samsung US