Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(28,718 Reviews)
Rating breakdown 28,718 reviews
5 Stars
24,615
4 Stars
3,206
3 Stars
553
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Great features
on November 17, 2025
Posted by: Greywolf01
[This review was collected as part of a promotion.] Sleek desing and has great features
Seamless connection to multiple devices in the ecosystem.
Seamless connection to multiple devices in the ecosystem.
Value
5
Response from Samsung USBy R&R Team, November 18, 2025
Hi there Greywolf01, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are enjoying the design and features of your device, and that you are finding it such a great addition to your ecosystem. We would love to hear from you again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
I love the camera.The screen, and stylus
on November 16, 2025
Posted by: AuntieBae
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra truly earns its "Ultra" title, delivering an unbeatable all-around experience that solidifies its spot as the top-tier Android phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A 54-Year-Old’s Unexpected Journey: The Galaxy S25
on November 16, 2025
Posted by: Soge01
[This review was collected as part of a promotion.] Rating: 5/5 Stars
As a lifelong technology user—but one who always felt a generation or two behind the bleeding edge—I must confess I was hesitant about diving into the world of Artificial Intelligence. At 54, the term 'AI' sounded like something reserved for computer scientists or the next generation. My previous phone was dependable, but functional. The upgrade to the Samsung Galaxy S25 Ultra was, for me, a leap of faith, and let me tell you, it has completely redefined what a personal device can be. This isn't just an incremental upgrade; it is a fundamental shift in how I interact with the digital world, making it astonishingly simpler, more productive, and yes—more fun.
As a lifelong technology user—but one who always felt a generation or two behind the bleeding edge—I must confess I was hesitant about diving into the world of Artificial Intelligence. At 54, the term 'AI' sounded like something reserved for computer scientists or the next generation. My previous phone was dependable, but functional. The upgrade to the Samsung Galaxy S25 Ultra was, for me, a leap of faith, and let me tell you, it has completely redefined what a personal device can be. This isn't just an incremental upgrade; it is a fundamental shift in how I interact with the digital world, making it astonishingly simpler, more productive, and yes—more fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Android is the best!
on November 16, 2025
Posted by: SupremeCuisine
[This review was collected as part of a promotion.] Galaxy AI is such an easy tool and quick to use. This is the future of searching and using technology with the s25 era.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Holding the Bar High
on November 16, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I’ve been a Samsung fan for over 15 years, and for the past few months, I’ve been a happy owner of the S25 Ultra. Honestly, it’s a beast — super fast, no glitches, and the battery easily lasts all day.
The real game-changer for me is Galaxy AI. I use it constantly for editing photos and creating content — the results are incredible. All other phones just don’t compare.
We’re still waiting for Samsung to deliver even bigger breakthroughs, but the S25 Ultra feels like a solid step into the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy S25 Ultra!
on November 16, 2025
Posted by: TotallyTT
[This review was collected as part of a promotion.] I love my Galaxy S25 Ultra! The phone itself is a great phone. But the Galaxy S25 Ultra isn't just a phone. I love photography and the camera takes pictures that are absolutely unbelievable. And I am only an amateur. By using my phone I have actually had people contact me and want me to come and take pictures for an event or a memorable date. I have also used it as a computer.By using Wireless Dex, i connect it via bluetooth to my Samsung television and also to a keyboard and mouse. This gives me a full desktop experience. It acts as my secretary bye keeping up with all of my appointments, my Shopping List and anything else that my memory fails on. Galaxy AI that has become my constant companion. I love sharing my screen with Gemini and receiving mails of information about anything that I may have going on. It has helped me with everything from treating my plants for fungal disease to the best skincare routine from my maturIng skin. I cannot think of anything that should be changed or that could be improved. I don't wanna close this review without bringing up the S Pen simply because it is so handy to have in close proximity on your phone. The S Pen is actually what made me fall in love with the Galaxy devices when I purchased my first Galaxy Note 20. I can't say enough about this machine. I say machine because it is so much more than a phone. I have no intention of ever purchasing a brand outside of the Samsung Galaxy line.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such a Great Upgrade!
on November 16, 2025
Posted by: Momofeaeaea
[This review was collected as part of a promotion.] I’m really happy with my Galaxy S25 Ultra. It’s easy to use, looks great, and does everything I need without any hassle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice design and the pen is helpful for notes.
on November 16, 2025
Posted by: Ruben 50
from California
Expertise:Intermediate
Verified Purchase:Yes
The 5g is great and the it has a lot of storage space for all my pictures.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US