Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Never stop to amaze me!
on June 10, 2026
Posted by: Prsamsung
[This review was collected as part of a promotion.] I have had all ultra models and this s25 ultra is amazing, more and more awesome as is and with every update!
Thanks Samsung!!!
Thanks Samsung!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product Has great features
on June 10, 2026
Posted by: Lulubell848
[This review was collected as part of a promotion.] I really enjoy using the pen.Phone is super easy to use no issues
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone knows
on June 10, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I enjoy using my phone for nearly everything in my busy life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy S25 ultra
on June 10, 2026
Posted by: FrankieG
[This review was collected as part of a promotion.] I was so excited to get the Galaxy S25 Ultra because of all the new features with AI. I am disappointed that I am unable to use the stylus for picture taking. That was one of my favorite features on my previous Galaxy. I do use my Galaxy S25 ultra for everything ie. Gaming, reading, searching the internet using AI.
Value
3
Response from Samsung USBy R&R Team, June 11, 2026
Hey FrankieG, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are overall happy with the enhanced capabilities and Galaxy AI, and daily usage of your device. We have provided a link to the full manual for your device that highlights the hand gestures and voice commands you can use with your camera shutter. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The new features are great
on June 10, 2026
Posted by: Gloriafraz
[This review was collected as part of a promotion.] The features of this Phone are great, the Ai excede my expectations, the photos are incredible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!!
on June 10, 2026
Posted by: Booyah
[This review was collected as part of a promotion.] This is the best phone I've ever owned, by far. Battery life and overall UX/speed are superb! Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So much more than a phone!
on June 10, 2026
Posted by: Brbgrl
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has become my camera, office, personal assistant, and daily organizer all in one device. As a small business owner, I use it constantly for photography, social media, communication, inventory management, navigation, and research.
The camera quality is outstanding. Whether I'm taking product photos, capturing Colorado sunsets, or photographing family, friends, and pets, the detail and clarity are impressive. The built-in editing tools make it easy to create professional-looking content directly from my phone.
One of my favorite features is Galaxy AI. It helps me work more efficiently by finding information quickly, organizing tasks, and simplifying everyday activities. Combined with Samsung's search function, I can locate settings, apps, contacts, photos, and documents within seconds simply by typing what I'm looking for.
The display is beautiful, performance is fast, and battery life easily keeps up with my busy schedule. From business tasks and photography to entertainment and daily communication, the S25 Ultra handles everything with ease.
My only disappointment is Samsung's decision to phase out Samsung Messages. I appreciated the customization and features it offered, and I prefer it over Google Messages. I hope Samsung reconsiders that decision.
Overall, the S25 Ultra is one of the best devices I've ever owned. It has improved my productivity, streamlined my workflow, and made it easier to stay connected, organized, and creative every day.
The camera quality is outstanding. Whether I'm taking product photos, capturing Colorado sunsets, or photographing family, friends, and pets, the detail and clarity are impressive. The built-in editing tools make it easy to create professional-looking content directly from my phone.
One of my favorite features is Galaxy AI. It helps me work more efficiently by finding information quickly, organizing tasks, and simplifying everyday activities. Combined with Samsung's search function, I can locate settings, apps, contacts, photos, and documents within seconds simply by typing what I'm looking for.
The display is beautiful, performance is fast, and battery life easily keeps up with my busy schedule. From business tasks and photography to entertainment and daily communication, the S25 Ultra handles everything with ease.
My only disappointment is Samsung's decision to phase out Samsung Messages. I appreciated the customization and features it offered, and I prefer it over Google Messages. I hope Samsung reconsiders that decision.
Overall, the S25 Ultra is one of the best devices I've ever owned. It has improved my productivity, streamlined my workflow, and made it easier to stay connected, organized, and creative every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The s25 ultra is honestly one of the best phones
on June 10, 2026
Posted by: Hondaguy
[This review was collected as part of a promotion.] Honestly, this phone has been really good for everthing I do, I've had this phone for a year and I have had zero problems with it.
From playing games on the phone to taking notes and editing pictures and more this phone can do everything i could ever need it to do 10/10.
Value
5
Written by a customer while visiting Samsung US