Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(28,713 Reviews)
Rating breakdown 28,713 reviews
5 Stars
24,610
4 Stars
3,206
3 Stars
553
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Very nice experience
on November 21, 2025
Posted by: Asha
from Texas
Expertise:Intermediate
The Samsung Galaxy S25 Ultra is a super-flagship that doesn’t cut corners on performance, camera, build quality, or longevity. It’s ideal for power users who want top-tier specs, a high-end display, and a reliable camera system, while also benefiting from long software support and smart AI features.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned
on November 21, 2025
Posted by: Mustangsally3
[This review was collected as part of a promotion.] First phone to have the tap to pay, and it's my favorite feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a very nice phone with plenty features.
on November 21, 2025
Posted by: Loni300
[This review was collected as part of a promotion.] I definitely would recommend this phone to a friend or family.. I love the AI on it and all the functions it came with very nice phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Charles
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
Like the phone, except for a couple of items. The pen is not Bluetooth compatible anymore and battery seems to rundown faster than my S23 Ultra did.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Pngka
from Fremont
Verified Purchase:Yes
It is great, but a lot of new function that I dont know how to use it, where should I get the tutorial except from youtuber
Written by a customer while visiting Samsung US
Customer Rating
5
The phone fits in your hand perfectly
on November 21, 2025
Posted by: MrMoon5
[This review was collected as part of a promotion.] The galaxy ai is amazing when it comes to helping out in situations like getting directions, finding a song off just a tune, and even the features it adds to the camrea too. With its fast responses and long lasting battery this truly is a good phone for work or fun!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Atlanta, GA
Expertise:Expert
Verified Purchase:Yes
Amazing phone I love it. The new desing is a realle amazing upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 21, 2025
Hey Oscar, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how amazing you are finding this device to be, and that you are happy with your upgrade. We have provided a link to the complete manual to help you explore additional features like Galaxy AI. We have also shared a link to the Samsung Support Team if any questions arise during your exploration. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Product Manuals
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Written by a customer while visiting Samsung US
Posted by: Scott
from Meridian, MS
Expertise:Intermediate
Verified Purchase:Yes
Love this phone. Does everything I want it to do and more.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 21, 2025
Hey Scott, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are finding this device to not only meet but exceed all of your expectations in what it can do for you every day. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US