Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(28,408 Reviews)
Rating breakdown 28,408 reviews
5 Stars
24,354
4 Stars
3,165
3 Stars
546
2 Stars
159
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Refining an Already Brilliant Package
on November 26, 2025
Posted by: Amedate
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra doesn't reinvent the wheel, and that's its greatest strength; instead, it takes the near-perfect foundation of its predecessor and refines it into the most complete and formidable flagship Android phone on the market. It retains the beloved premium titanium frame and stunning, flat 6.8-inch Dynamic AMOLED 2X display, but now with even brighter peaks and enhanced visibility in direct sunlight. The camera system, already a benchmark, sees incremental but meaningful upgrades—likely a new primary sensor with improved low-light capabilities and even more sophisticated AI-powered software for unparalleled computational photography, making its already stellar zoom and video performance even more untouchable. Powered by the next-generation Snapdragon chip and cooled more effectively, it delivers blistering, sustained performance for everything from multitasking to mobile gaming, all while the battery life remains an absolute all-day workhorse. While the design is familiar and the price is predictably premium, the S25 Ultra is a masterclass in iterative perfection, solidifying its reign as the pro-level smartphone to beat for those who demand the very best.
Value
5
Response from Samsung USBy R&R Team, November 26, 2025
Hi there Amedate, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how much you are loving the amazing features of this device and finding it so refined and elegant. We would love to hear from you again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Just regular person
on November 26, 2025
Posted by: Mr jayjay
from Minneapolis Minnesota
Expertise:Intermediate
All of the above is true and true excellent work and easy to use and easy to understand great product and great quality and service you can experience
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has more options for video games gaming better
on November 25, 2025
Posted by: Berlant
[This review was collected as part of a promotion.] For gaming the options you have on this phone is that you could actually put all of your game apps in one it's like an app gaming thing that it combines all the gaming
Value
5
Written by a customer while visiting Samsung US
Posted by: Roberta
from SOUTH CAROLINA
Expertise:Intermediate
Verified Purchase:Yes
I love this phone. I am still getting use to it! So easy to use it. I am learning something new every day.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this Phone!
on November 25, 2025
Posted by: Lexa30
[This review was collected as part of a promotion.] The Galaxy AI feature is such a game changer I still have yet to explore every option with it. The fast processing and ease of use are top notch. I also love being able to personalize so many aspects of my phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features.
on November 25, 2025
Posted by: Msemrose
[This review was collected as part of a promotion.] I find "Galaxy AI" extremely helpful. I absolutely love the 200mp camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The most powerful phone ever the 25 ultra
on November 25, 2025
Posted by: Bigrick234
[This review was collected as part of a promotion.] The 25 ultra is everything and more.
No matter if I'm working or gaming it out preforms everything I throw at it
No matter if I'm working or gaming it out preforms everything I throw at it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone with ample features
on November 25, 2025
Posted by: MnGolfer213
[This review was collected as part of a promotion.] Jam packed phone with tons of features including AI which comes in handy across all different sorts of applications. Multitasking is a breeze and the cameras are amazing.
Value
5
Written by a customer while visiting Samsung US