Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
S25 ultra!
on June 11, 2026
Posted by: Asamsunguser
[This review was collected as part of a promotion.] I've been using the S25 Ultra for a bit now, and it's a solid flagship that feels like a nice refinement rather than a huge jump. The titanium build is lighter with rounded edges, so it's actually pretty comfortable for such a big phone.
The 6.9-inch screen is still fantastic — super bright, sharp, and easy to see even outside. Performance with the Snapdragon 8 Elite is smooth for everything I throw at it, from apps to gaming, and the battery easily lasts a full day. Cameras are versatile with that 200MP main sensor and good zoom, especially in decent light, though low-light shots can be hit or miss. The S Pen is still useful for quick notes.
On the flip side, 45W charging feels a little dated these days, and at this price it's more of an incremental upgrade from the S24 Ultra. One UI is polished.
The 6.9-inch screen is still fantastic — super bright, sharp, and easy to see even outside. Performance with the Snapdragon 8 Elite is smooth for everything I throw at it, from apps to gaming, and the battery easily lasts a full day. Cameras are versatile with that 200MP main sensor and good zoom, especially in decent light, though low-light shots can be hit or miss. The S Pen is still useful for quick notes.
On the flip side, 45W charging feels a little dated these days, and at this price it's more of an incremental upgrade from the S24 Ultra. One UI is polished.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on June 11, 2026
Posted by: Viewfromwithin
[This review was collected as part of a promotion.] Galaxy AI is just a bonus, the phone is the best I've ever owned. Cameras are really nice. I'm still learning more new things this phone can do. It does what I need and way more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra never leave home without it
on June 11, 2026
Posted by: SeaGreen
[This review was collected as part of a promotion.] I've been a Samsun9g Galaxy 4owner for many years now. I've owned several models over the years and each one is better then the last. I manage not only my personal life (schedule, social accounts, communications, etc) but the same and more for a small business all from my phone. I chose the Galaxy line originally for the camera and this model's camera doesn't disappoint it takes photos and video beautifully. This model came with the new AI feature and I'll admit it took me a while to get used to (my fault not the app). The walk through and use are simple and definitely make certain tasks easier. I will be sticking with this phone until it dies (okay let's be honest I break it) and more on to the newest Galaxy out!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 ultra
on June 11, 2026
Posted by: JamieLynn
[This review was collected as part of a promotion.] Works great for my needs. Havent learned everything about this phone yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on June 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The device is solid and I love the size of it. Fits in my pocket well and isnt uncomfortable when driving. The galaxy AI on it isnt the best but its still pretty good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's absolutely an amazing phone and I love it.
on June 11, 2026
Posted by: Krissy
[This review was collected as part of a promotion.] I use my phone for everything and love how AI can just pull up recipes and not have to jump through hoops to, actually, get to the recipes. Makes my life sooo much easier. Will NEVER own anything but a Galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about my phone! No complaints
on June 11, 2026
Posted by: Greentree75
[This review was collected as part of a promotion.] This phone is mind blowingly fast! Smooth transitions from app to app. Downloading is also a breeze. Storage capacity is perfect for me and picture and video quality are great. Always been a fan of Samsung products since the galaxy line was introduced.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Display ...bed poxel first year...
on June 11, 2026
Posted by: Bobyx1
[This review was collected as part of a promotion.] AI hmmmmm do I really need it?
Phone is ok........
Phone is ok........
Value
4
Written by a customer while visiting Samsung US