Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Not bad considering...
on June 16, 2026
Posted by: SoullessVolkhvy
[This review was collected as part of a promotion.] So in April I was looking to get a brand new phone and I figured I have had Samsung phone pretty much since My first sometime back in The early 2000s When I stepped away from other brands finally looking for a quality smartphone, So I have actually been a fanboy for maybe 15 years. Now given the fact that It's 2026 and every phone comes equipped with Galaxy AI incorporated and the s24 is already pretty old and the s25 is fairly still new and I did not want to wait until the s26 came out later in the year, so I figured I would go with the Galaxy s25 ultra. This isn't my first flagship phone in the Samsung galaxy series and I was pretty curious about the AI incorporation in the phones. Galaxy AI offers many things some positive some negative as It is literally everywhere on this phone. I'm an artist and I have covered over most of the drawing apps available for Android and don't get me wrong as a tool AI is not a horrible thing but one of the negatives that actually upset me about the Galaxy AI incorporation was the fact that I could not go into a drawing app without the overbearing do you want AI to help you with this prompt So that was one of the first things I shut off. No offense to those who like AI art for whatever they consider it to be but I don't want it interfering with my ability or to continue asking me if I want AI assistance. AI has its place as a tool to assist but it should not be the only way that things are done. I love this phone Don't get me wrong.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolute powerhouse. Only devide lasting me years.
on June 16, 2026
Posted by: BlackenWhiteBuildings
[This review was collected as part of a promotion.] The assistance of the galaxy Ai aside the possibilitys this device brings is outstanding. I recoment these devices from the 20 to the 25, its hard to find something to complain about with these real life. Honestly i probably wont ever be looking for a diffrent brand after spending a few years with these things !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone; fantastic camera
on June 16, 2026
Posted by: TexasDeputyRetired
[This review was collected as part of a promotion.] Use it for educational purposes, reading the news, and watching videos. Also use it as a phone, and social media.
I like the things that Galaxy AI can do. Still learning new functions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen, cameras, Built in AI features in Cam
on June 15, 2026
Posted by: LostAngelPics
[This review was collected as part of a promotion.] I love my S25 Ultra, from Screen to Cameras, to Battery Life and the amazing built in AI features in the camera app. They are second to none. Circle to search is also a great feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 15, 2026
Posted by: Darkstar
[This review was collected as part of a promotion.] Very simple and efficient device very user friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy S25 Ultra
on June 15, 2026
Posted by: PrettyPx3
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra is my current device. Used for schooling, work, gaming, & to watch movies. Prior to purchasing, I had an S22 Ultra. I was so excited to get an upgraded phone last year thinking.. it gotta be better than this old thing (my old phone), but what I'm noticing is that the camera features are NOTHINGGG compared to the S22 Ultra which was kinda disappointing because I do take ALOT of photos & was expecting the newer galaxy to be 10x better. Got my hopes up.
Value
3
Response from Samsung USBy R&R Team, June 16, 2026
Hi there PrettyPx3, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We completely understand how important the camera of your device is to you every day, and we would love to help you capture the best possible photos and videos with your device. We have provided a link to an article to help you adjust the settings to every condition you find yourself. We have also provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
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Samsung Community
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Facebook
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Really cool
on June 15, 2026
Posted by: Shopaholic
[This review was collected as part of a promotion.] Holding the home button for circle to reach is a real life saver great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All kinds of awesome in the palm of your hand
on June 15, 2026
Posted by: Avatar24
[This review was collected as part of a promotion.] I just got my Samsung S25 Ultra a year and a half ago and I have love it since day one. The features that this phone offers goes above and beyond expectations. I am able to watch a video on YouTube and go to another app while the video is still playing. I can also make a hanging text bubble on the screen so texting now is very quick and convenient. The phone's slim design is perfect and not too bulky like other brands while also keeping the same classic Samsung look. I want to get the newest Samsung on the market, but I want to wait to so what other things Samsung has to offer!
Value
5
Written by a customer while visiting Samsung US