Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(26,992 Reviews)
Rating breakdown 26,992 reviews
5 Stars
23,185
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
This phone 📱 is great and has great features
on June 18, 2026
Posted by: DogMomThreeFurBalls
[This review was collected as part of a promotion.] Love the easy use of the phone, great features, plenty of space for holding pictures, videos, and whatever other documents you may need to store, takes awesome pics, has great audio, battery 🔋 last long time, I never have ran out of battery 🔋 last all day, and I play games, n text, stream FB, n Instagram, but I'm not a crazy social media buff, but I do love my Samsung phone, love the Samsung products, great products, highly recommend,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Device That Became Part of My Daily Life
on June 18, 2026
Posted by: TatanDailyLife
[This review was collected as part of a promotion.] I have been using the Samsung Galaxy S25 Ultra every day for work, family life, content creation, and entertainment, and it has become an essential part of my daily routine.
One of the things I appreciate most is how versatile this device is. Whether I am managing tasks during the day, watching videos, taking photos of family moments, or creating content for social media, it performs smoothly and reliably.
The camera system stands out because it allows me to capture high-quality photos and videos in different situations. As someone who is starting to document personal projects and daily experiences, having a camera that delivers consistent results is very important.
Battery life has also been excellent for my lifestyle. I spend long hours using my phone throughout the day, and it keeps up with everything I need without constantly worrying about charging.
Galaxy AI has been one of the most interesting features. It helps make everyday tasks easier and adds practical tools that improve productivity and convenience during my daily activities.
The display is bright, sharp, and enjoyable for watching content, editing photos, and browsing the web. Combined with the overall performance of the device, it creates a premium experience that feels fast and efficient.
Overall, the Samsung Galaxy S25 Ultra has become more than just a smartphone for me. It is a device that helps me stay connected, organized, productive, and present in both my work and family life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Device That Became Part of My Daily Life
on June 18, 2026
Posted by: TatanDailyLife
[This review was collected as part of a promotion.] I have been using the Samsung Galaxy S25 Ultra every day for work, family life, content creation, and entertainment, and it has become an essential part of my daily routine.
One of the things I appreciate most is how versatile this device is. Whether I am managing tasks during the day, watching videos, taking photos of family moments, or creating content for social media, it performs smoothly and reliably.
The camera system stands out because it allows me to capture high-quality photos and videos in different situations. As someone who is starting to document personal projects and daily experiences, having a camera that delivers consistent results is very important.
Battery life has also been excellent for my lifestyle. I spend long hours using my phone throughout the day, and it keeps up with everything I need without constantly worrying about charging.
Galaxy AI has been one of the most interesting features. It helps make everyday tasks easier and adds practical tools that improve productivity and convenience during my daily activities.
The display is bright, sharp, and enjoyable for watching content, editing photos, and browsing the web. Combined with the overall performance of the device, it creates a premium experience that feels fast and efficient.
Overall, the Samsung Galaxy S25 Ultra has become more than just a smartphone for me. It is a device that helps me stay connected, organized, productive, and present in both my work and family life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra is good
on June 18, 2026
Posted by: Duckylin
[This review was collected as part of a promotion.] I wish AI was not on my phone. I don't like it and its annoying. I also hate that you got rid of samsung messages. Google messages sucks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Esthetics
on June 18, 2026
Posted by: IMNABOX
[This review was collected as part of a promotion.] The perfect material finish of the body of the. Phone. Easy on the hand when operating. Perfect size and shape.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but missing feature 😕
on June 18, 2026
Posted by: Witt96
[This review was collected as part of a promotion.] I like the Galaxy AI feature that comes in handy while I'm driving but absolutely hate that I went from an S23 that had a Bluetooth pen that I could easily and conveniently take pictures with, to not having that particular feature with the included pen in the S25. When you make a newer version please don't get rid of certain wonderful and extremely useful features.
Value
3
Response from Samsung USBy R&R Team, June 19, 2026
Hi there Witt96, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how disappointing it can be when your new device is not meeting your expectations. We have provided links to an article and the complete manual to help you with the redesigned S Pen capabilities, and the hand gestures and voice commands you can use with the camera shutter of your device. We have lastly, provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable and great pictures
on June 18, 2026
Posted by: ME2354
[This review was collected as part of a promotion.] I like the AI features specially for my pictures or how fast this device is overall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great value
on June 18, 2026
Posted by: Boytrey3
[This review was collected as part of a promotion.] Galaxy ai is great the features are very good the phone is made of high quality materials
Value
5
Written by a customer while visiting Samsung US