Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(28,308 Reviews)
Open Ratings Snapshot
Rating breakdown 28,308 reviews
5 Stars
24,278
4 Stars
3,146
3 Stars
542
2 Stars
159
1 Star
183
86%of customers recommend this product. 
(
1,135 out of 1,324
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Excellent phone
on December 5, 2025
Posted by: Candicain
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra as my primary device, and I’m extremely impressed with its performance, reliability, and overall experience. As someone who uses their phone heavily for streaming, gaming, and social media, the S25 Ultra has exceeded my expectations in every area.
Performance:
The speed and responsiveness are outstanding. Whether I’m gaming for long periods or switching between apps, everything stays smooth with zero lag. The graphics quality is sharp and vibrant, which makes both gameplay and video streaming look incredible.
Display & Audio:
The display is one of my favorite features—bright, crisp, and perfect for watching movies or scrolling social media. The speakers deliver great clarity, even without headphones, which enhances my streaming and gaming experience.
Battery Life:
The battery easily keeps up with my long days of streaming and social media use. I appreciate that I don’t have to constantly worry about finding a charger.
Camera:
The camera quality is excellent, especially for social media content. Photos and videos come out clear and detailed, making it easy to create high-quality posts without extra editing.
Overall Experience:
The Samsung Galaxy S25 Ultra has been reliable, powerful, and enjoyable to use. It fits perfectly into my lifestyle as someone who is constantly online, gaming, and sharing content. I highly recommend this device and appreciate the attention to detail Samsung put into its design and performance. Love
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone.
on December 5, 2025
Posted by: Corysir
[This review was collected as part of a promotion.] The galaxy AI is amazing. It goes way above and beyond my expectations. I love my phone and all of the features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
this product has great features. Galaxy AI works.
on December 5, 2025
Posted by: brun411
[This review was collected as part of a promotion.] This product has great features. Galaxy AI works.Look for it as I got mine free and unlocked. this product has great features. Galaxy AI works. .
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Wonderful Phone
on December 5, 2025
Posted by: CAG2582
[This review was collected as part of a promotion.] I use my phone for personal use on a daily basis and the AI feature has helped in many areas. I think as AI it improves so will the functionality of the phone. The only downfall of the phone is the talk to text function, which is extraordinarily inaccurate and I hope that is fixed soon. If that was not an issue, I would have given the phone a 5 star rating.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 5, 2025
Posted by: Galactic253
[This review was collected as part of a promotion.] The Galaxy AI is very intuitive. This is my 3rd galaxy phone I have upgraded to. The photos, video, note taking is great. It's having a computer in my pocket. I do my classwork and work writing assignments on this device. Love this.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing and fast phone!
on December 5, 2025
Posted by: Eclipsedmotions
[This review was collected as part of a promotion.] I got this phone to replace my broken s23, and I got to say this phone is great! I really like the Galaxy AI features! The AI features for the pictures have some really cool features. I also recently needed help filling out a form online and I couldn't find where on the form I needed to add some information. I shared my screen with the AI system and it helped me look for the right area to fill out.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the best device I ever purchased, thank yo
on December 5, 2025
Posted by: Jb93ultra
[This review was collected as part of a promotion.] I highly recommend getting the Samsung galaxy 25 ultra ,it's the best device I ever purchased. Super fast and really convenient on a daily basis for all purpose use . It even comes with a stylus which is awesome for no screen finger print damage. Thank you Samsung you guys are the best .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on December 5, 2025
Posted by: Gizmo12
[This review was collected as part of a promotion.] I appreciate the remarkable speed of this device, as it allows for a seamless gaming experience without any noticeable lag. The camera's picture quality is excellent, even without the AI enhancement feature, which I occasionally utilize for minor touch-ups. I find Gemini to be particularly useful for quickly retrieving information and generating reports, a feature I would have greatly valued during my academic years. Additionally, the speaker provides clear and ample volume, and the stylus proves to be quite convenient for my daily note-taking needs. Furthermore, a notable advantage of Samsung products is the seamless interconnectivity among all my devices.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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