Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(26,992 Reviews)
Open Ratings Snapshot
Rating breakdown 26,992 reviews
5 Stars
23,185
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,190
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Great device overall
on June 21, 2026
Posted by: Paco2Stu
[This review was collected as part of a promotion.] As a student, the AI features are amazing. I'm being genuine as well. Having the ability to circle and copy certain areas of my screen and pasting the image into my notes app is very useful. Over all I am satified with every aspect of the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I appreciate the 25 more than 20.
on June 21, 2026
Posted by: MiseryChick
[This review was collected as part of a promotion.] I upgraded from the 20 Note to 25 Ultra. I can't say there wasn't a learning curve, but it wasn't a difficult one. The graphics are smoother and brighter; great for texting & streaming. There are also more camera options that almost make needing a traditional camera obsolete. Unlike most, I'm not a fan of Galaxy AI (or any AI for that matter) & I haven't figured a way to turn it off yet. It's not exactly intrusive, but it is usually the first option that comes up for everything.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is perfect.
on June 21, 2026
Posted by: Adaliah94
[This review was collected as part of a promotion.] From the amazing camera, Galaxy AI, and a very user friendly, to playing games with incredible detail. This phone is everything ypu could ask for.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Takes great pictures
on June 20, 2026
Posted by: BluePhone
[This review was collected as part of a promotion.] I like the phone.It's okay.It probably does a lot more than I know what to do with. We didn't grow up with phones and tablets.So i'm not very electronically inclined.
But does takes nice pitchers I really like it. I wouldn't mind trying to win a new one.I've never won anything in my life.I have no luck whatsoever.No matter what I try, I don't win
I do like Samsung phones and I like androids
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I always choose a Samsung Galaxy
on June 19, 2026
Posted by: JediMastaDJ
[This review was collected as part of a promotion.] I love the screen size and excellent camera features of my Samsung Galaxy S25 Ultra. It's the flagship model for a reason. I especially enjoy the added s-pen with the new model design. The Galaxy AI Image features really help with editing face swaps. That can be essential with younger kids who may not always look and smile at the camera at the exact same time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful device, great battery life, and great cam
on June 19, 2026
Posted by: GALAXY5GAWESOMENESS
[This review was collected as part of a promotion.] This phone is very powerful, great battery life, and cameras. The Galaxy AI features were great when travelling. The cameras are great for spur of the moment shots and I am impressed with the zoom and quality overall. The s pen comes in handy for a quick sketch or note. I wish it had bluetooth features like previous phones. I'd definitely buy another Galaxy Ultra in the future!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features and easy to use!
on June 19, 2026
Posted by: Galaxyx3
[This review was collected as part of a promotion.] I enjoy using this phone especially with the AI feature that helps translate and look up pictures for you. It comes with a stylus pen so you can take notes easily too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Love Love
on June 19, 2026
Posted by: Kyrhodes
[This review was collected as part of a promotion.] I have never owned a phone that I absolutely love!! My Galaxy S25 Ultra is the best phone I've ever had! Not only does it hold my over 200 apps, it also holds all of my pi s and videos without slowing down and I have quite a few of those. GalaxyAI also helps me when I need answers or just to help me find things to do with my photos, etc.
I have owned this phone for over a year and I will not own anything but another Galaxy S series!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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