Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,264 Reviews)
Open Ratings Snapshot
Rating breakdown 30,264 reviews
5 Stars
25,911
4 Stars
3,414
3 Stars
586
2 Stars
168
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4 out of 5
4
Great camera
on March 30, 2026
Posted by: Shoppie
[This review was collected as part of a promotion.] The Galaxy Ai can remove unwanted stuff from your photo
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Satisfied Purchase
on March 30, 2026
Posted by: ManuelSt
[This review was collected as part of a promotion.] Very satisfied with purchase and functionality. Good speed and upgrades accordingly. Sturdy through drops. Overall very happy and will continue with my Samsung ecosystem of products. Galaxy AI very responsive and intuitive
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love this phone, only improvement would be camera
on March 30, 2026
Posted by: Luvmygalaxy
[This review was collected as part of a promotion.] The Galaxy AI is ao helpful with finding information on nearly any subject, helping me schedule things, manage things that help my storage, and helps me wonderfully with editing photos.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phonea
on March 30, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I love the galaxy AI features! I feel like it meets all my needs
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Galaxy Ultra and Fold Phones
on March 30, 2026
Posted by: Les25Ultra
[This review was collected as part of a promotion.] I've owned several Samsung Galaxy phones and well as 2 Folds, 3 watches and 2 buds- they are fantastic products
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Be ready for the better
on March 30, 2026
Posted by: EngineerC
[This review was collected as part of a promotion.] I listen a lot of about other brands and I tested some but to be honest, none like Samsung S25 Ultra, all in one in your hand, your experience feel really amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!
on March 30, 2026
Posted by: KeithZ
[This review was collected as part of a promotion.] I use my phone forever everything! Work, shopping, gaming, entertainment. Anything I throw at it it can handle without a problem! Highly recommend any Samsing phone for any task!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Samsung ultra Iam a missing that snooze
on March 30, 2026
Posted by: Sassy1213
[This review was collected as part of a promotion.] I miss my snooze contacts options, it appears to have been taken away from latest update. Other than that I have no complaints I've been a Samsung user for years!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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