Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(28,302 Reviews)
Open Ratings Snapshot
Rating breakdown 28,302 reviews
5 Stars
24,274
4 Stars
3,145
3 Stars
542
2 Stars
159
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Best phone in 2025
on December 20, 2025
Posted by: Anitha
Expertise:Expert
Verified Purchase:Yes
This is the best phone of the year!! In terms of build, quality, camera everything, Love samsung!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
After getting burned, I tried again
on December 20, 2025
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
After returning a phone a couple of years ago, it getting stolen, and me stuck with paying for it, I tried the online process again. So far so good. The phone is excellent. I'm waiting to get credit for my trade in.
I would recommend this to a friend!
Features
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best in class screen and memory storage
on December 20, 2025
Posted by: RONE
from Morristown NJ
Expertise:Expert
Verified Purchase:Yes
Best screen I've ever viewed on a mobile device. Also love the fact I never have to think about memory again with 1 terrabyte of memory. Perfect phone all around
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on December 20, 2025
Posted by: Caligirl
Expertise:Intermediate
Verified Purchase:Yes
Very responsive no lag and allows me to multitask with no problem.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrades people upgrades
on December 20, 2025
Posted by: Corbin
from Arizona
Expertise:Expert
Verified Purchase:Yes
Upgrades, people. Upgrades. That's how we make the dough. Now, if we're telling robots that no matter what they're made of, they're "fine"... ...how can we expect them to feel crummy enough about themselves... ...to buy our upgrades and make themselves look better?
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 20, 2025
Posted by: Richard
from California
Expertise:Intermediate
Verified Purchase:Yes
High quality phone, great camera. Satisfied customer
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra 516GB
on December 20, 2025
Posted by: Nance
from California
Expertise:Intermediate
Verified Purchase:Yes
I switched from another popular phone to the Galaxy S25 Ultra and I'm glad did. I'm really enjoying how fast this phone downloads and uploads apps.
So far I'm liking everything about this phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really better version
on December 20, 2025
Posted by: Anthony
Verified Purchase:Yes
I have had this phone for one month. I like how it performs and is much lighter than the previous version. I'm happy that I've replaced my older S23 with this one.
Written by a customer while visiting Samsung US
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