Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(30,561 Reviews)
Open Ratings Snapshot
Rating breakdown 30,561 reviews
5 Stars
26,159
4 Stars
3,457
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,139 out of 1,331
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
It is one of the best cell phones I have ever had
on September 28, 2026
Posted by: Angelboe117
[This review was collected as part of a promotion.] I really like its camera and its speed, although I do not know why the updates are delayed, there were updates for S26 for the S25, but if it is an excellent device and the battery is spectacular, it would improve the battery a little more and maybe sometimes some errors that with some applications like Spark Driver sometimes will be frozen, but it is because of the application not because of the cell phone and nothing is super fast and a lot of performance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is one of the best cell phones I have ever had
on September 28, 2026
Posted by: Angelboe117
[This review was collected as part of a promotion.] I really like its camera and its speed, although I do not know why the updates are delayed, there were updates for S26 for the S25, but if it is an excellent device and the battery is spectacular, it would improve the battery a little more and maybe sometimes some errors that with some applications like Spark Driver sometimes will be frozen, but it is because of the application not because of the cell phone and nothing is super fast and a lot of performance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is one of the best cell phones I have ever had
on September 28, 2026
Posted by: Angelboe117
[This review was collected as part of a promotion.] I really like its camera and its speed, although I do not know why the updates are delayed, there were updates for S26 for the S25, but if it is an excellent device and the battery is spectacular, it would improve the battery a little more and maybe sometimes some errors that with some applications like Spark Driver sometimes will be frozen, but it is because of the application not because of the cell phone and nothing is super fast and a lot of performance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on September 28, 2026
Posted by: Prettyboiiny
[This review was collected as part of a promotion.] This phone is an amazing device I do know it need to be refined more and the eco system but Ian very happy with it, a couple things I dont like, mine was defective that that it can touch water by the charger and never damage no scratches from the second month but over all number one in my book, have made 4 people buy the ultra and keep convincing people is worth it just wish they listen more to a customer from day one
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Well Built
on September 28, 2026
Posted by: Chavis
[This review was collected as part of a promotion.] The phone quality is excellent. It feels that it was built with premium materials, comfortable to hold on hands.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with amazing features
on September 28, 2026
Posted by: Ababil
[This review was collected as part of a promotion.] I really enjoy using this phone. The screen is beautiful, the performance is fast and smooth, and the camera takes great photos. I especially like the AI features because they make everyday tasks easier, from editing photos to translating and searching for information. The battery life is also good for my daily use. Overall, I am very happy with my phone and glad that I chose to upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I absolutely love my Samsung S25 Ultra!
on September 28, 2026
Posted by: Whitefang979
[This review was collected as part of a promotion.] I absolutely Love my S25 Ultra! I have been a Samsung user for a long time, and I chose to stay with Samsung for a long time to come!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with amazing features
on September 28, 2026
Posted by: Ababil
[This review was collected as part of a promotion.] I really enjoy using this phone. The screen is beautiful, the performance is fast and smooth, and the camera takes great photos. I especially like the AI features because they make everyday tasks easier, from editing photos to translating and searching for information. The battery life is also good for my daily use. Overall, I am very happy with my phone and glad that I chose to upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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