Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(27,267 Reviews)
Open Ratings Snapshot
Rating breakdown 27,267 reviews
5 Stars
23,372
4 Stars
3,025
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
I love my phone
on August 2, 2026
Posted by: Donnarocks
[This review was collected as part of a promotion.] I need a phone that I can do work on and keep a lot of photos. I also use my phone to edit photos. I text a ton and it updates on its own when it supposed to. I am happy I chose to stay with the galaxy S series. I went from and Galaxy S 22 Ultra to the S 25 Ultra. Great decision because I love to use the atrached Stylus pen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall great phone
on August 2, 2026
Posted by: TheStallionDuck
[This review was collected as part of a promotion.] I chose this phone partially because at the time it was the newest model available, But honestly I haven't wanted to change or upgrade my phone. It's seriously a great device
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S25 Ultra review
on August 2, 2026
Posted by: Thortech
[This review was collected as part of a promotion.] Overall I like the phone. It is starting to get skier over time and the 8.5 update did not thrill me. I am looking corset to the 9 update and it's looks and features.
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Android yet
on August 1, 2026
Posted by: Hoooyea3871
[This review was collected as part of a promotion.] When I chose the s25 I knew I was getting the best nag for my buck.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best phone ever
on August 1, 2026
Posted by: Scapteef
[This review was collected as part of a promotion.] I chose my Galacy S25 Ultra as an upgrade to my previous S23 Ultra.
It's so smooth and so robust, the battery life is just wow.
I use mostly for streaming, the camera quality is just perfect which offers multiple adjustment options even with the new AI mode.
I want to upgrade for a S26 Ultra to get the stability option, unless they'll do it as a new update for my actual phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This is my first
on August 1, 2026
Posted by: Nakia1975
[This review was collected as part of a promotion.] I chose this phone because of the high ratings and i have never had any problems with any Samsung product. I give this phone a four star rating just because, in my eyes a five star rating would be perfect. Well this phone is about as close as i have ever been to perfect. The speed in which i can process all my work transactions and invoices is extremely good and i appreciate Samsung for the effort they put forth in this phone. I would highly recommend this phone to everyone!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Ever!!!!
on August 1, 2026
Posted by: Slomomilla
[This review was collected as part of a promotion.] I am so glad that I chose the 25 Ultra, it's the best phone to date. The AI features are awesome and very user friendly as well! Getting the 25 ultra was the best decision that I could have made.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The S25 Ultra is a very good cause of its features
on August 1, 2026
Posted by: Chezzyfries11
[This review was collected as part of a promotion.] I chose this model of the S Series because its reliable, strong, and has good hardware. The main thing I use this phone is because it has very good features and is comfortable to use while still maintaining ease of use. I mostly use it for streaming, some gaming, and mostly for work which has holded up to many things that would've broken other phones.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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