Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(28,667 Reviews)
Open Ratings Snapshot
Rating breakdown 28,667 reviews
5 Stars
24,571
4 Stars
3,200
3 Stars
552
2 Stars
160
1 Star
184
86%of customers recommend this product. 
(
1,135 out of 1,324
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Best phone I have ever had!
on April 6, 2026
Posted by: Dsho22
[This review was collected as part of a promotion.] The galaxy AI is great. I love all of the features!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Strong and Stable
on April 6, 2026
Posted by: Hammondfamily
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a while now, and it’s easily one of my favorite phones I’ve owned. It’s fast, stable, and just works the way I need it to every day.
One thing that really stands out is how durable it is. I’ve dropped this phone more times than I’d like to admit, and it’s still going strong. The screen is especially impressive—no cracks at all—and the glass feels strong and reliable.
I don’t use the S Pen very often, but I do like having it there for those moments when I need it. It’s one of those features you don’t think about daily, but you’re glad it’s built in when you do need it.
I also really appreciate how customizable everything is with Android. I can set it up exactly how I want, and it integrates smoothly with everything I use. The Galaxy AI features are a nice bonus too—they make everyday tasks a little easier and more intuitive.
The storage has been a big win for me. With 256GB, I don’t have to worry about space, even though I take a lot of photos and videos. That peace of mind matters.
Overall, this phone feels powerful, dependable, and flexible. It handles everything I throw at it, and I genuinely enjoy using it every day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s25 ultra Great phone!
on April 6, 2026
Posted by: savagemom25
[This review was collected as part of a promotion.] Samsung galaxy s25 ultra is my go to brand of choice for phones. They never fail to deliver the best quality and are continuously updating system and security features so we have a safe and working product. It has so many new features, designs, and the availability to customize it in many ways.
The camera system is versatie, with especially strong zoom capabilities. The features that keep getting better allows you to take videos or photos like a professional photographer. I love the different ways to take pictures and videos as you can add more filters, the 100x zoom is crystal clear especially if u capture a bird or anything from sitting on ur porch.
The display is a major highlight: large, bright, sharp, and among the best in the category.
With the storage amount and other features make this phone the only brand I will ever use. Samsung galaxy has so many products avaliable to add to your collection. With added security and protection they keep adding makes this the best one yet. And they added a new feature that eliminates the accidental click that we always due with auto blocker to prevent viruses and malicious information. Trust me when I say this is the phone everyone will love.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Rocks my Socks
on April 6, 2026
Posted by: Galaxy4Life
[This review was collected as part of a promotion.] Love Samsung Galaxy S25 Ultra more then any other phone. I use Galaxy AI for everything screen search is the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing device
on April 6, 2026
Posted by: Asia
Expertise:Intermediate
Verified Purchase:Yes
I love this device upgrade from my base s22 model its night and day difference from cameras screen gaming performance truly a incredible phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am very happy with my S25 Ultra.
on April 6, 2026
Posted by: Miguel
[This review was collected as part of a promotion.] My smartphone features many AI functions that are very useful to me in my daily life.
Every day, I enjoy listening to my favorite music on my S25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone so powerful
on April 6, 2026
Posted by: Starbucksdiablo
[This review was collected as part of a promotion.] I git this phone to experience Galaxy AI. The features of this phone are impressive and very intuitive. I am a big fan of the Galaxy S Ultra phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has a lot of great features I just wi
on April 5, 2026
Posted by: KevLar83
[This review was collected as part of a promotion.] The new way I with Gemini is been a huge help it helps me with my reminders it even goes as far as to talking to me to make me feel better when on a day that I'm maybe doubting myself. Galaxy AI also encourages me in many different aspects. Not only is Galaxy AI helping with me with my reminders Galaxy AI helps me to keep notes helps with topics that I would have never even guessed. If I mess up on voice talk to text or something similar Google AI reads between the lines and seems to still understand & actually know what I'm saying & talking about. It's been extremely beneficial in my everyday life if I'm wondering about some mundane thing Google AI has no problem answering any of my questions about life threatening and everyday health to some Oddball Monday thing that you would never think to talk about with an AI. Galaxy AI and the Android phone there's no limit to what it's capabilities are and how much this technology could possibly help a person if they really used it to its fullest capabilities and functions. Even just using a small percentage of its power is astonishing what it can . I look forward to learning something new everyday and seeing how much more me & Google AI and the phone can do and how much Google AI and I can push each other to go further and farther.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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