Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(29,642 Reviews)
Rating breakdown 29,642 reviews
5 Stars
25,388
4 Stars
3,330
3 Stars
576
2 Stars
163
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Samsung S25 ultra review
on September 7, 2026
Posted by: Papagordy
[This review was collected as part of a promotion.] Have been using this phone for more than a year now, battery still holds great. I chose this phone over it's large display and connectivity amongst my other Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
By far the best smartphone I've ever owned
on September 7, 2026
Posted by: Einsatz
[This review was collected as part of a promotion.] From my first Galaxy S3 to my current s25 Ultra Samsung continues to impress. After almost 2 years of use it's still performs flawlessly and I plan on keeping it until 2030. Should be interesting to see what Samsung has come up with in way of both battery and micro LCD technology. Might be a little too early for that screen but solid state batteries should be in the phones by then. I can always count on Samsung too lead in innovation. Can't wait to try OneUi9
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Samsung Phone I've Ever Had
on September 6, 2026
Posted by: LZinLA
[This review was collected as part of a promotion.] I chose to upgrade from my Note 20 to the S25 Ultra mainly because I needed a new phone. This phone exceeded every expectation. I live on it. The photos are exceptional. Editing is easy and of course, my favorite thing is still a motion photo.
There is nothing I don't do on this phone that I can't do on a PC, except when I need a bigger screen. It's my office in my hand.
I have one complaint: I miss the additional removable storage that I had in my Note 20. But, my phone still has enough storage with the 512kg.
It's still the best phone I've ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 5, 2026
Posted by: Jojo25
[This review was collected as part of a promotion.] I've been having the galaxy s series since the galaxy s 7 edge and since then I've been having the newest models of the s series and right now I have the s 25 ultra and im not even thinking on upgrading to the 26
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the S-Pen and it's features.
on September 5, 2026
Posted by: Andrea
[This review was collected as part of a promotion.] Originally I didn't want to upgrade to a new phone but I'd had mine for almost 5 years (What can I say I'm a creature of habit and like what is familiar) So I decided to start looking. When I came across Samsung Galaxy S 25 Ultra I was really impressed with the customer reviews. "I chose" this one because not only was it similar to my old phone but it had fantastic upgraded features as well as several new ones. I love this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The s25 ultra was the Best Decisions I've Made
on September 5, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] Getting the Samsung Galaxy S25 Ultra was honestly one of the best decisions I’ve made. I chose this phone because I wanted something powerful, reliable, and with an amazing camera, and it definitely lived up to my expectations.
The screen is beautiful and so clear, which makes watching videos and scrolling through social media a great experience. The camera is my favorite feature because my pictures come out incredibly detailed, and the zoom is amazing. I also love how fast and smooth the phone is, and the S Pen is really useful for taking notes and editing. The battery life has also been great for my everyday use. Overall, I’m extremely happy with my S25 Ultra. I chose the right phone for me, and I would definitely recommend it to anyone looking for a high-quality smartphone.
The screen is beautiful and so clear, which makes watching videos and scrolling through social media a great experience. The camera is my favorite feature because my pictures come out incredibly detailed, and the zoom is amazing. I also love how fast and smooth the phone is, and the S Pen is really useful for taking notes and editing. The battery life has also been great for my everyday use. Overall, I’m extremely happy with my S25 Ultra. I chose the right phone for me, and I would definitely recommend it to anyone looking for a high-quality smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Choice
on September 4, 2026
Posted by: Mamasweets46
[This review was collected as part of a promotion.] Great Phone. I seem to find new things it is able to perform.. I'm more then satisfied with the phone. I chose to bev an avid Samsung customer.
Value
4
Response from Samsung USBy R&R Team, September 4, 2026
Hey there Mamasweets46, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear how much you are enjoying the usage of your device every day. We have shared a link to the complete manual to help you discover the full capabilities of your device, and align the settings to your usage. We have also shared a link to the Samsung Support Team to assist you further if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Plus to Ultra
on September 3, 2026
Posted by: GatorgirlMimi
[This review was collected as part of a promotion.] When I upgraded this time, I was not settling for the Plus and I am super happy I choose to get the S25 Ultra! I am still learning all of the capabilities and functions, overall loving my phone.
Value
5
Response from Samsung USBy R&R Team, September 4, 2026
Hey GatorgirlMimi, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how much you are loving your new device, and that you are so pleased with your decision. We have shared a link to the full manual to aid you in your exploration and customization of your device. We have also shared a link to the Samsung Support Team to assist you if any questions come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US