Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,267 Reviews)
Rating breakdown 27,267 reviews
5 Stars
23,372
4 Stars
3,025
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Love this phone!
on July 27, 2026
Posted by: JDUB88
[This review was collected as part of a promotion.] I have been using a Samsung phone consistently since the Samsung Instinct. I love the devices, the features, everything! I used the Galaxy AI all the time between notes and editing photos, it's awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Premium flagship experience at its best
on July 26, 2026
Posted by: Jackal
[This review was collected as part of a promotion.] I can't say enough good things about this phone. It was my first android phone in many years. My last android before this was the Galaxy S3. Definitely sticking with Samsung after this experience. From the external aesthetics of the phone to One UI it's a great package. The camera is unbeatable in my opinion.
Everything is as buttery smooth and fast as when I first purchased it. (Have had it about a year and a half now) Came from the fruit phone and after about a year and a half it was noticably slower and battery degradation was becoming an issue. Not an issue with this phone.
I work in construction and I don't baby the phone but I've never had any issues with it's durability. Does literally everything I need it too. I have received quite a few updates since I've gotten it that have only made the experience better.
The Galaxy AI features combined with the baked in Google AI features are actually really impressive. Never cared for the phone assistants of old but this is a whole different experience.
Specifically, I've had some photos completely saved from using the AI to tweak the photo. I've got two kids and getting them both to sit right and smile for a photo is almost impossible. Using some of the AI photos editing, I'm able to always get at least one good shot of the family.
Even in 2026, this is still a very impressive phone. I'd recommend it to anyone looking for a premium flagship experience or if you just want a really good camera.
Everything is as buttery smooth and fast as when I first purchased it. (Have had it about a year and a half now) Came from the fruit phone and after about a year and a half it was noticably slower and battery degradation was becoming an issue. Not an issue with this phone.
I work in construction and I don't baby the phone but I've never had any issues with it's durability. Does literally everything I need it too. I have received quite a few updates since I've gotten it that have only made the experience better.
The Galaxy AI features combined with the baked in Google AI features are actually really impressive. Never cared for the phone assistants of old but this is a whole different experience.
Specifically, I've had some photos completely saved from using the AI to tweak the photo. I've got two kids and getting them both to sit right and smile for a photo is almost impossible. Using some of the AI photos editing, I'm able to always get at least one good shot of the family.
Even in 2026, this is still a very impressive phone. I'd recommend it to anyone looking for a premium flagship experience or if you just want a really good camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ultimate phone
on July 25, 2026
Posted by: Ilikecatz
[This review was collected as part of a promotion.] This is the most powerful phone I have ever had. It can run any app or game I throw at it. Along with that, the screen is huge, allowing me to relax and watch videos on it. But the best part is, with GALAXY AI, I can check the grammar and spelling and not have to worry whenever I need to send texts or emails.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone I've Ever Owned
on July 24, 2026
Posted by: Goldie
[This review was collected as part of a promotion.] I absolutely love my Galaxy S25 Ultra. I've been a huge fan of the Galaxy Ultra series ever since the S21, and each new generation just keeps getting better. Samsung has never disappointed me.
The camera is outstanding. In fact, it's usually better than many of my friends' phones, and they often ask to borrow mine whenever we want to take pictures because the photos turn out so much better.
The battery life is excellent and easily lasts all day, even with heavy use. The performance is incredibly fast, and searches load almost instantly. On the rare occasions when I've forgotten my phone and had to use someone else's, it felt like it took forever for search results to appear. It really made me appreciate just how fast and responsive my Galaxy S25 Ultra is.
I've also been really impressed with Galaxy AI. I use it all the time to help me search for information, improve my writing, and make everyday tasks quicker and easier. It's one of those features you don't realize you'll use so often until you have it.
Another feature I absolutely love is the S Pen. I use it constantly, especially when editing photos. It gives me much more precision than using my finger, whether I'm making detailed edits, selecting objects, or adding quick notes. Once you get used to having it, it's hard to imagine owning a phone without it.
If you're looking for a smartphone with an incredible camera, long battery life, lightning-fast performance, useful AI features, and the versatility of the S Pen, I
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really great phone, also very durable
on July 23, 2026
Posted by: Cachitos
[This review was collected as part of a promotion.] Really amazing phone, i bought it on preorder and so far after 1.5 years it's still going strong.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great spead and features
on July 23, 2026
Posted by: Maytelove
[This review was collected as part of a promotion.] Love this phone I use it for everything gaming grocery shopping list scheduling for my kids entertainment in my down time and even video calling my mom in Mexico wonderful connection and picture quality on point love my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra Review
on July 23, 2026
Posted by: CloudGuy
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is one of the best Android smartphones available, combining premium hardware with powerful AI features. Its 6.9-inch Dynamic AMOLED 2X display is exceptionally bright, sharp, and smooth thanks to its 120Hz refresh rate, making everything from gaming to video streaming look outstanding. Powered by the Snapdragon 8 Elite for Galaxy processor, the phone delivers lightning-fast performance, handling multitasking, gaming, and demanding apps with ease.
The camera system remains a major highlight. The 200MP main sensor captures stunning detail, while the upgraded 50MP ultrawide lens, dual telephoto cameras, and advanced AI processing produce excellent photos and videos in nearly every lighting condition. Battery life is impressive, with the 5,000mAh battery easily lasting a full day of heavy use. Samsung's One UI 7 adds useful Galaxy AI features that improve productivity and everyday tasks.
However, the S25 Ultra isn't perfect. Charging speeds still lag behind some competitors, the S Pen no longer supports Bluetooth features, and the overall hardware upgrades are modest if you're coming from the S24 Ultra. Despite these drawbacks, its premium build, long software support, excellent cameras, and top-tier performance make it one of the finest flagship smartphones you can buy. Overall rating: 9.5/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Keeps life organized and simple!
on July 23, 2026
Posted by: KaitlynP17
[This review was collected as part of a promotion.] Honestly, the Samsung S25 Ultra has made my daily life so much easier and organized. I love how simple it keeps everything, especially with Galaxy AI features like Circle to Search—it’s super handy being able to just circle anything on my screen and find it right away, and Generative Edit makes fixing photos effortless. But the camera is by far my favorite part about this phone, the photos come out so insanely clear and sharp every single time, even in bad lighting or taking wide shots outdoors. Definitely worth every penny if you want a great camera and a phone that actually keeps you organized!
Value
5
Written by a customer while visiting Samsung US