Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(22,314 Reviews)
Open Ratings Snapshot
Rating breakdown 22,314 reviews
5 Stars
19,142
4 Stars
2,437
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product. 
(
1,127 out of 1,309
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Love it! The best phone!
on March 16, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I love this phone and new Galaxy AI its awesome! Its the best one yet by far!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone. Great features. Especially the ca
on March 17, 2026
Posted by: PurpleLover75
[This review was collected as part of a promotion.] Galaxy AI has changed the game by far. You can do several things with this feature. The search engine is very good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely stunning
on March 20, 2026
Posted by: ronS
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy S25 Ultra is:
A polished, powerful flagship
With excellent display, performance, and cameras
But lacking major innovation
👉 It’s one of the best phones you can buy—
just not the most exciting upgrade Samsung has ever made.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Interesting Device
on March 26, 2026
Posted by: Justmythoughts11
[This review was collected as part of a promotion.] I have loved my Samsung Note devices for years and was hesitant to switch but i have to say I love all of the features they incorporated from the note series into this one. The upgraded features are really useful as well Galaxy AI is helpful without being annoying.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy phone experience so far!
on March 26, 2026
Posted by: Chip60
[This review was collected as part of a promotion.] I have been using Galaxy phones since 2009, this S25 Ultra is the best one yet. I was looking for an update for my S23 and I choose the S25 Ultra for it's larger size, the onboard stylus, and the much improved camera. I'm getting older so the larger screen size & fonts along with the stylus make it much easier to navigate and read vs my old phone. I do some nature photography as a hobby, so the enhanced camera features are big deal for me.
I was sceptical about Galaxy AI at first, but it has been a pleasant surprise. I have used its photography features as well as the webpage summary feature. It makes things a lot easier!
I'm really happy with the Galaxy S25 Ultra!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All Around Amazing Phone
on April 2, 2026
Posted by: pocadot98
[This review was collected as part of a promotion.] Well, for starters, the camera is amazing just like all the other Galaxy-S's have been. The screen is large and the colors/visuals are great. Audio is AMAZING. It's really fast with plenty of storage. It's what a phone should be. I use my cell phone mostly for gaming, and it does SO well, no lag, no lack in the audio or pixels or graphics... I also use my cell for work related things, like photos, using the web, Google, Bixby, etc. Galaxy AI is very helpful as it can answer a lot of my questions. Every generation of these phones gets greater and greater and I'm excited to see what the S26 is all about!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on April 5, 2026
Posted by: RAIDER
[This review was collected as part of a promotion.] Love the phone especially the galaxy ai. Helps with work and home lifestyle.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Obsessed with my S25ultra! 🤩 #phone #tech
on April 6, 2026
Posted by: Rich19
[This review was collected as part of a promotion.] My phone's speed, fluidity, and AI Galaxy features are simply amazing! It's a lifesaver for research, writing, and the call interpreter is a game-changer. Each update makes me love it even more! 🤩 #phone #speed #fluency #AI #Galaxy #research #writing #interpreter #updates
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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