Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,267 Reviews)
Rating breakdown 27,267 reviews
5 Stars
23,372
4 Stars
3,025
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Excellence in Your Hand
on July 27, 2026
Posted by: ChefHo
[This review was collected as part of a promotion.] ChefHO, excellent cell phone, makes my life easierTo capture the best moments among family and friends, AI Galaxy helps with my daily tasks. The perfect watch to monitor my workouts. My Samsung Galaxy S25 Ultra The best
Value
5
Response from Samsung USBy R&R Team, July 29, 2026
Hi there ChefHo, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hearing how excellent you are finding your device, and that it has helped make your life easier in a range of ways with the addition of Galaxy AI. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the build quality
on July 27, 2026
Posted by: ZBurns22
[This review was collected as part of a promotion.] I love the titanium body in sky blue, Galaxy AI has been so intuitive and efficient work completing everyday tasks. Absolutely love this phone!
Value
5
Response from Samsung USBy R&R Team, July 29, 2026
Hey ZBurns22, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how happy you are with the building quality and features of your device including Galaxy AI. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best so far!
on July 27, 2026
Posted by: S2tanner
[This review was collected as part of a promotion.] I've owned smartphones from several brands over the years, but my Samsung Galaxy S25 Ultra has been the best experience I've ever had. What really sets Samsung apart isn't just the phone—it's the entire ecosystem. My phone works seamlessly with our Samsung TVs, smart home appliances, Galaxy watches, and tablets through SmartThings, creating one connected experience that's incredibly convenient.
The AI features have genuinely impressed me. From productivity tools and photo editing to real-time assistance and everyday tasks, Galaxy AI has become something I use daily. Everything feels intuitive, fast, and designed to make life easier instead of more complicated.
SmartThings has also given me real peace of mind. Whether I'm checking on devices while I'm away, controlling appliances remotely, or receiving notifications, I always feel connected to my home. The integration is smooth, reliable, and works exactly the way you'd hope it would.
Samsung has created an ecosystem where every device complements the others, and once you experience that level of connectivity, it's hard to imagine going back. The build quality, performance, innovation, and AI capabilities make the Galaxy S25 Ultra an outstanding flagship device. If you're already invested in Samsung products—or you're thinking about it—I highly recommend it. It has completely changed the way I interact with my technology every day.
The AI features have genuinely impressed me. From productivity tools and photo editing to real-time assistance and everyday tasks, Galaxy AI has become something I use daily. Everything feels intuitive, fast, and designed to make life easier instead of more complicated.
SmartThings has also given me real peace of mind. Whether I'm checking on devices while I'm away, controlling appliances remotely, or receiving notifications, I always feel connected to my home. The integration is smooth, reliable, and works exactly the way you'd hope it would.
Samsung has created an ecosystem where every device complements the others, and once you experience that level of connectivity, it's hard to imagine going back. The build quality, performance, innovation, and AI capabilities make the Galaxy S25 Ultra an outstanding flagship device. If you're already invested in Samsung products—or you're thinking about it—I highly recommend it. It has completely changed the way I interact with my technology every day.
Value
5
Response from Samsung USBy R&R Team, July 29, 2026
Hey there S2tanner, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so pleased to hear that you are enjoying the addition of Galaxy AI and finding the features to be so impressive, and that this device so flawlessly integrates in to your ecosystem of devices and appliances. We have provided a link to the Samsung Support Team to assist you any time you have questions as you continue using any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Device features
on July 27, 2026
Posted by: MamaBoss
[This review was collected as part of a promotion.] The Samsung Galaxy s25 ultra has the best camera features is one of the reasons why I got it in the first place and it has not disappointed me at all
Value
5
Response from Samsung USBy R&R Team, July 29, 2026
Hey MamaBoss, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how much you love the camera of your new device, and that you have no regrets with your purchase. We have shared a link to the full manual to help you maximize your experience with the camera of your device with the addition of Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
All around great phone
on July 27, 2026
Posted by: Samsungqueen342
[This review was collected as part of a promotion.] The galaxy S25 ultra has been my favorite phone I have owned. The battery life, camera and speed are just a few features I love about this phone.
Value
4
Response from Samsung USBy R&R Team, July 29, 2026
Hi there Samsungqueen342, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so pleased to hear how happy you are with the processing power and battery life of your device, and that the camera has been so enjoyable for capturing amazing photos and videos. We hope to hear from you again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Covers all corners in defining the word "amazing"
on July 27, 2026
Posted by: GonE90
[This review was collected as part of a promotion.] My Samsung galaxy s25 ultra is by a landslide, the best phone I have used to this day! From its hearty but stylish titanium based alloy hardware, to the tampered highly responsive glass touch screen, up to the useful, unique, and reliable s pen capabilities, and straight on through to its impressive and continuously evolutionary UI software, the one two combo of greatness in the AI assistant world known as Bixby and Gemini. There is nothing these two powerhouses cannot accomplish no matter what I ask of them! Not to mention the newly featured and exclusive Galaxy AI systems continuously adapting and learning ways to improve and becoming extremely efficient in helping the user with a more immersion and dynamic galaxy experience!! This phone has become the unrivaled modeling platform raising the bar to "somewhere up on the moon"!! I highly recommend this device for any of your cell phone needs. Personally I spend most of my time streaming remotely from the Xbox cloud and there has been no more reliable of a device to do that with! Great vivid 1440 display capabilities. The Intracate smooth boom of the Dolby Atmos sound system clearly playing through the phone speakers will definitely have your head nodding with a quickness. The battery life is 100% unequivocal in its vitality and longevity! As my phone can run for nearly half a week before needing a half-hour to 100percent fast charge. Oh did I mention I can charge other devices wirelessly Yeah.This phone dominates competition
Value
5
Response from Samsung USBy R&R Team, July 29, 2026
Hi there GonE90, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are finding this device to be the best you've ever had with the addition of Galaxy AI, clear display quality, and amazing camera. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has outstanding and greatest features
on July 27, 2026
Posted by: Funky2raid
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra delivers exceptional performance with its Snapdragon 8 Elite chip, a stunning 6.9" AMOLED display, and a versatile quad‑camera system that shines in detail, zoom, and HDR video. Its AI features feel genuinely useful, boosting multitasking and creativity. Battery life is strong, build quality is premium, and long‑term software support adds real value.The downsides: Samsung removed Bluetooth from the S Pen, limiting remote features, and Qi2 wireless charging requires a special case, which some users find inconvenient. Even so, it remains one of the best Android phones of 2025, especially for power users and creators.🔥 Social‑Friendly HighlightsUltra‑bright AMOLED display
Value
5
Response from Samsung USBy R&R Team, July 29, 2026
Hey Funky2raid, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hearing how much you are finding your device to so perfectly align to your usage and has such a great quality camera you love using every day. We have provided a link to the Samsung Support Team for your convenience if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
The S25 ultra is an awesome device...
on July 27, 2026
Posted by: KiNGKiLO
[This review was collected as part of a promotion.] I absolutely love my s25 ultra. There's not anything that I dont like. The camera is absolutely amazing it has the 100x zoom and the picture quality is top level. Its screen is the perfect size the weight of the phone is perfect. It has the Gemini AI by Galaxy and its been more useful than any other Ai ive used, plus it even has jokes and seems nearly human from time to time... Overall I give it 9.5 outta 10... I will never use a different phone than the Galaxy S series... S25 is Amazing, thank you Samsung!
Value
4
Written by a customer while visiting Samsung US