Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(29,641 Reviews)
Rating breakdown 29,641 reviews
5 Stars
25,388
4 Stars
3,330
3 Stars
575
2 Stars
163
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Great storage and camera
on September 7, 2026
Posted by: Heza2471
[This review was collected as part of a promotion.] I chose samsung devices over other devices, because of the durability that they have. And the storage for the price they're much more affordable. I feel like than other devices. And they are much more durable. I have dropped my device several times and it still works. The storage on it is wonderful. I can play my games seamlessly. I've got a game that takes almost 50 gigs, and I have no issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone in my opinion.
on September 7, 2026
Posted by: Fairylady
[This review was collected as part of a promotion.] I have always preferred a larger phone. And this one is. Love love love the stylist. I can sign paperwork send personal hand written text. The pictures and editing quantity looks like professional pictures. That is incredible to me. Between personal, professional and camera quality there is no better option for a phone, unless its the newest galaxy ultra the 26! This will be the phone I will always have, just upgraded to the newest version. I am amazed how galaxy is going to top the 25, and they have the 26. I am so ready for it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 7, 2026
Posted by: PickleLover85
[This review was collected as part of a promotion.] I chose this phone because of the camera quality, storage availability, and easy to use functions. Love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Power and Versatility Daily
on September 7, 2026
Posted by: GreenSockets
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I needed a device that could effortlessly handle high-demand tasks, creative projects, and schoolwork. It has exceeded my expectations across every category.
The processing power is exceptional. Demanding mobile games and heavy application workflows run smoothly without lagging or thermal throttling. The display is bright and sharp, making content consumption and reading easy in any lighting.
The built-in S Pen is an incredible tool for productivity and digital art, giving precise control for taking notes, sketching, and navigating apps. Battery life easily lasts throughout long days of heavy use without needing constant recharges.
Overall, it is a complete, powerful device that fits perfectly into my daily routine for both productivity and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's the S pen
on September 7, 2026
Posted by: Jersey
[This review was collected as part of a promotion.] I use my phone like a notebook daily. I chose this device because the S pen makes it extremely convenient to jot down quick notes on the move.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product delivered on its promises and then so
on September 7, 2026
Posted by: veefancylady
[This review was collected as part of a promotion.] I chose the Ultra 25 because of the camera and the bigger screen. I will be ready for the Ultra 26 in a while. But right now I love my 25 Ultra and enjoy all the wonderful features. I have tried the camera's new features and continue to find and try more. I am so happy and satisfied. I tell anyone who will listen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra
on September 7, 2026
Posted by: vix328
[This review was collected as part of a promotion.] I chose the S25 Ultra as an upgrade from the S23 three years ago and couldn't be happier. Not only has it withstood the test of time, I love being able to use the pen for games I couldn't have played otherwise!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S25 is good but lacks key features
on September 7, 2026
Posted by: HereSinceTheS3
[This review was collected as part of a promotion.] I chose the S25 Ultra because I've been Samsung fan since the S3. I have many models including most of the Note models. This model has given me more issues and quirks compared to the other models I've possessed. The biggest drawnack, for me, is that the S Pen doesn't take pictures any more. That is a big, big miss by Samsung. Furhermore, this model seems to be extremely glitch prone, especially when it comes to notifications. Other than that, the screen quality is good, the battery life is solid and the camera is great.
Value
3
Response from Samsung USBy R&R Team, September 10, 2026
Hello HereSinceTheS3, thank you for taking time out of your day to share your feedback on your Samsung Galaxy S25 Ultra. We understand how disappointing it can be when your device is not meeting your expectations. We have provided a link to an article to help you with the notifications on your device. We have also provided a link to the full manual to assist you with the hand gestures and voice commands you can use with the camera shutter of your device. If you have a compatible Galaxy Watch you can also use this device as a remote shutter. We have also shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Apps on Samsung phone or tablet are not sending notifications
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Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US