Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(28,300 Reviews)
Rating breakdown 28,300 reviews
5 Stars
24,272
4 Stars
3,145
3 Stars
542
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Great flexibility
on May 19, 2026
Posted by: jjjimbo999
[This review was collected as part of a promotion.] I am getting to know my AI companion and the full value of the S25 Ultra. My life is contained within the 4 corners of my device and it is safeguardsed very well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best out there
on May 19, 2026
Posted by: F1GJAM
[This review was collected as part of a promotion.] This phone can do anything . I love it it is fast and the AI is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features!
on May 19, 2026
Posted by: 1StrangeTechgirl
[This review was collected as part of a promotion.] my samsung galaxy s25 ultra is everything all wrapped up in one pretty phone! From Galaxy AI to the smooth processing properties! This phone can always keep up with me! I am always on the go. Whether I am swapping between listening to music, audiobooks, streaming services, etc. The samsung s25 ultra never falters!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on May 19, 2026
Posted by: Love2upgrade
[This review was collected as part of a promotion.] Excellent device, exceeds all expectations and more. Galaxy ai is an amazing tool and I've still have yet to use it to its full potential.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Pros and Cons
on May 19, 2026
Posted by: Kuarugi
[This review was collected as part of a promotion.] This device works great, his fast and reliable. Good networking and gaming speeds. One of my many issues with it is how easily dirt and debris get into the camera lenses making the camera nearly unusable do to the auto focus lens glitching or getting stuck.
Value
3
Response from Samsung USBy R&R Team, May 20, 2026
Hey Kuarugi, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are happy with the processing power, reliability, and usage of your device. We have provided a link to the Samsung Support Team to help you with the debris you mention experiencing in the camera lenses of your device at your convenience. They can review any and all options to resolve this experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone!
on May 19, 2026
Posted by: DonCee
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a while now, and honestly it’s the best phone experience I’ve ever had. The display is incredible, the battery easily lasts me through long workdays, and the camera quality is on another level, especially night shots and zoom. The S Pen has also become something I use daily for quick notes, editing photos, and staying organized.
What really surprised me though is how useful Galaxy AI has been in everyday life. Features like live call translation, note summarization, photo editing, and Circle to Search actually save time and make the phone feel futuristic instead of gimmicky. Galaxy AI makes multitasking smoother and helps me get things done faster whether I’m working, traveling, or just creating content.
Performance-wise, everything feels fast and premium. Gaming, streaming, editing videos, and running multiple apps at once is effortless. Samsung also nailed the design, the titanium finish and screen quality make the phone feel ultra premium in hand.
Overall, the Galaxy S25 Ultra exceeded my expectations. If you want a phone that combines power, creativity, productivity, and cutting-edge AI features, this is it.
What really surprised me though is how useful Galaxy AI has been in everyday life. Features like live call translation, note summarization, photo editing, and Circle to Search actually save time and make the phone feel futuristic instead of gimmicky. Galaxy AI makes multitasking smoother and helps me get things done faster whether I’m working, traveling, or just creating content.
Performance-wise, everything feels fast and premium. Gaming, streaming, editing videos, and running multiple apps at once is effortless. Samsung also nailed the design, the titanium finish and screen quality make the phone feel ultra premium in hand.
Overall, the Galaxy S25 Ultra exceeded my expectations. If you want a phone that combines power, creativity, productivity, and cutting-edge AI features, this is it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the add ons
on May 19, 2026
Posted by: Ab5198
[This review was collected as part of a promotion.] I can do everything with this phone.
I love how the Galaxy AI helps me write responses and has suggestions while texting making quick responses easy.
I definitely use it for work. The video quality is great!
I always buy Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why get anything else now?
on May 19, 2026
Posted by: Huecario
[This review was collected as part of a promotion.] Why get anything else? This does all you need and covers a vast area of things. Great battery, graphics for all games, cameras, and AI features, but you really won't use it much. The S26 only has AI, so no need to get that. The S25 Ultra is the all and everything.
Value
5
Written by a customer while visiting Samsung US