Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,346 Reviews)
Rating breakdown 27,346 reviews
5 Stars
23,442
4 Stars
3,033
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
4
Like it so far
on February 18, 2025
Posted by: Toforeverandbeyond
[This review was collected as part of a promotion.] I am liking the phone so far. It is fast and switch between tasks quickly. The screen and camera look great. The only issue is that it seems that the s pen pops out fairly easily. Otherwise great overall phone
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hey Toforeverandbeyond, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear how pleased you are with the inital usage and capabilities of your new device. We have provided a link to the Samsung Support Team to offer assistance and discuss further the matter with your S Pen if you are interested. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Glad to be back
on February 18, 2025
Posted by: Shoyobro
[This review was collected as part of a promotion.] I was unfortunately forced to switch to another platform and was finally able to switch back to Samsung. The ease of navigation through the different apps and menus is something I dearly missed. The phone feels great in hand and the screen is absolutely amazing. Battery life is great. There are many "quality of life" features that I enjoy compared to my previous phone. One of my favorite things is waking up and getting an overview with the Now brief feature. Definitely glad to be back!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All day battery life.
on February 18, 2025
Posted by: fuelster
[This review was collected as part of a promotion.] I have seamless actions across my apps. My phone easily takes me to my navigation app when I choose destination directions from another app. I have all day battery life in power saving mode. This lets me browse the internet, stream, and play games with no worries.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Newest technology from Samsung
on February 18, 2025
Posted by: Littlen
[This review was collected as part of a promotion.] Always get the new phones on pre-order day when Samsung has their events i have done it the past 3 or 4 S Ultra series and Note models. Updates to the cameras, rounded corners and the 6.9" screen. Updates to GalaxyAI of course. All with the S24 Ultra being on Beta 3 but almost there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding product
on February 18, 2025
Posted by: Arcangel69
[This review was collected as part of a promotion.] The system does an amazing job working seamlessly across the platform, and having the audio eraser alongside the ai enabled image eraser from the S24 is quite amazing. The idea of using AI to clean up audio in videos videos is as revolutionary as the image removal tool was
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Serious Upgrade
on February 18, 2025
Posted by: VaderS25
[This review was collected as part of a promotion.] Upgraded from an S23 ultra and the new 25 ultra is thinner, lighter and way more powerful. Best decision i have made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's amazing.
on February 18, 2025
Posted by: GaboMau
[This review was collected as part of a promotion.] I used it in the last two weeks and you can see the speed much faster than the S-24 Ultra, a little lighter, and I feel more comfortable with gripping.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ideal phone
on February 18, 2025
Posted by: Pyynda
[This review was collected as part of a promotion.] Love the newly designed s25 ultra. Those decisions to round the edges were a game changer!
On other hand I do hope to see Samsung make a smaller version of ultra. But overall the experience with the current phone has been wonderful
On other hand I do hope to see Samsung make a smaller version of ultra. But overall the experience with the current phone has been wonderful
Value
5
Written by a customer while visiting Samsung US