Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,355 Reviews)
Rating breakdown 27,355 reviews
5 Stars
23,450
4 Stars
3,034
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Battery life has been excellent.
on February 19, 2025
Posted by: Baka267
[This review was collected as part of a promotion.] My work days are approximately 11 hours day and normally I would get home with less than 50% battery life left in my phone. After a couple weeks of the same usage, my remaining battery life has repeatedly been above 70%.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features & functionality.
on February 19, 2025
Posted by: RolfeMonkey
[This review was collected as part of a promotion.] This product is quite simply amazing, the galaxy AI "Now Brief" icon is awesome to use, I now use it after an eventful day for a recommendation on what music I should give a try. The closing of apps is so much faster as well, games run so much smoother now. There's no lag or buffering and it's quite simply the greatest thing ever. Its seamless actions across apps is impressive, I've been using it to add events to remember on my calendar and it's video editor is nothing to shy away from. I've been using it the Audio Eraser to make some videos quiet if I need to just get a scenery picture. All in all im very satisfied with this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the bees knees!
on February 19, 2025
Posted by: Tayter
[This review was collected as part of a promotion.] So fast. So much room.
Such a joy to have.
So many awesome features and helpers to make your everyday life easier and more fun.
Seamless actions across apps.
Camera is magic! Such great pictures.... and the videos!!
Pen is perfect - so responsive and so easy to use.
I absolutely love it.
Such a joy to have.
So many awesome features and helpers to make your everyday life easier and more fun.
Seamless actions across apps.
Camera is magic! Such great pictures.... and the videos!!
Pen is perfect - so responsive and so easy to use.
I absolutely love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Yes best phone ever
on February 19, 2025
Posted by: Cjloves25u
[This review was collected as part of a promotion.] I just love this phone it's sleak attractive and fast acting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great new features
on February 19, 2025
Posted by: Kjellio
[This review was collected as part of a promotion.] Love the camera and the new colors are really nice too. Along with how fast the response is when using
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying it!
on February 19, 2025
Posted by: KMH122774
[This review was collected as part of a promotion.] So far so good! At first the battery life wasn't so hot , but I figured out a few things and it regulated itself within a week. Phone is beautiful, with great features. Lovely display and great camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the look and feel, but same small battery
on February 19, 2025
Posted by: LoloKalbs
[This review was collected as part of a promotion.] I love the feel of my S25 Ultra. Finally, a fully flat screen! And the camera is better. But honestly, it doesn't seem like a lot else has changed from the S23 Ultra 5G. I was really hoping for more optimization to get more battery life. On my first day, though, I almost ran out of juice. Ooof. Still. I love it. The phone just feels right in my hand.
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hey there LoloKalbs, thank you for sharing your experience with your new Samsung Galaxy S25 Ultra with us. We understand how valuable the all day battery life of your device is to you. The battery should optimize automatically as you continue usage and it adapts to your habits. We have provided links to a few articles below to assist you if this is not the case for you. We have also shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
What an upgrade to my 8 year old galaxy s8 plus!
on February 19, 2025
Posted by: Dannyboy
[This review was collected as part of a promotion.] I'm not usually the type of person to buy a new phone every year. I got the s8 plus in 2017 & held on to it until now. That's one of the things I love about samsung's galaxy lineup is their longevity of their phones. That's why I chose to get the galaxy s25 ultra with 1tb because it's the best phone money can buy in 2025. Just like my galaxy s8 plus was the best phone in 2017 & lasted over 8 years, im confident that this is the last phone I'll buy for a while. I'm amazed by the features of this new 2025 phone & I still have a lot to learn about it. Overall I've always been pleased with samsung galaxy phones. I hope to keep this one for ever but when it's time, I will stick with samsung!
Value
5
Written by a customer while visiting Samsung US