Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,355 Reviews)
Rating breakdown 27,355 reviews
5 Stars
23,450
4 Stars
3,034
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
4
The product has great camera and AI features
on February 19, 2025
Posted by: Furious
[This review was collected as part of a promotion.] I just love the way the camera post processing works and the AI capabilities of photo editing is just next level. I am really loving the phone but one issue i feel is sometimes the battery drains a bit fast compared to other times , the only disadvantage.
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hey Furious, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the camera and processing capabilities of your new phone. We have provided links to a few articles to help you maximize the battery life if this experience continues after the adjustment to consumption occurs with the battery. We have also shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Big upgrade from my previous Galaxy
on February 19, 2025
Posted by: Nickname
[This review was collected as part of a promotion.] I enjoy the AI feature and the stylus immensely. I loved my S21+ but I really enjoy the added features in just a few short years in the S25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the example of perfection
on February 19, 2025
Posted by: Jc88rh
[This review was collected as part of a promotion.] This device is perfect for gaming and streaming, take pictures and wven listen to music, it has it all!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Had a lot of data and memory
on February 19, 2025
Posted by: Smiley
[This review was collected as part of a promotion.] Wjdjdjdjdjxiccjcjffj sjdidd dhsos s d dvs d ed d d. Ddididjd. Sided. Dd d d d f f f ft gg hhjjj
..
..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Less than S24
on February 19, 2025
Posted by: User since S3
It is S24 with the number 25 on it MINUS a usable stylus
Response from Samsung USBy R&R Team, February 20, 2025
Hi there User since S3, we appreciate your feedback on your new Samsung Galaxy S25 Ultra. We understand it can be frustrating to feel that some of your favorite features and usages have been removed. We have provided a link to an article to hellp you with the redesigned S Pen and integrating features in to your usage. WE have also shared a l ink to the full device manual to help you discover hand festures and voice controls you can use as a replacement for some features. Lastly, we have shared a link to the Samsung Support Team if you have any questions. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Went from S20 to S25
on February 19, 2025
Posted by: CJ1280
[This review was collected as part of a promotion.] I know i waited several generations before upgrading but it is night and day. If switching from the 24 to 25 you may not notice any differences but going from the 20 to the 25...omg...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 19, 2025
Posted by: SamsungUsers4life
[This review was collected as part of a promotion.] Great phone! Way it navigates and upload and downloads are great! So much power in the plam of my hands. I use it tons f stream videos, play video games and listen to music
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I loved it
on February 19, 2025
Posted by: Rocky3309
[This review was collected as part of a promotion.] I love the new updates.
I love the camera I see the pictures very clear and I love how you can play around with it.
I love the camera I see the pictures very clear and I love how you can play around with it.
Value
5
Written by a customer while visiting Samsung US