Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(22,300 Reviews)
Rating breakdown 22,300 reviews
5 Stars
19,129
4 Stars
2,436
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,126 out of
1,308)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Excellent device love most features but miss some
on March 30, 2026
Posted by: Geoffro
[This review was collected as part of a promotion.] I love the galaxy AI feature where you can hold the circle button and select and copy text in a photo. Absolute game changer. The only draw back I've discovered I dont like is the stylus isnt Bluetooth and the button on the stylus is no longer a remote shutter feature when taking pictures away from the phone. Although the ability to show your palm to start a 3 second countdown to take a photo makes that feature a little less necessary but i still liked that old functionality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the built-in stylus pen
on March 30, 2026
Posted by: Keeblerelf73
[This review was collected as part of a promotion.] I use my Galaxy S25 ultra to do my day to day stuff and stay entertained
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is good, but it is something wrong, kinda sl
on March 30, 2026
Posted by: Bariah123
[This review was collected as part of a promotion.] I use my phone for networking and to call my family and friends
Value
3
Response from Samsung USBy R&R Team, April 3, 2026
Hi Bariah123, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are able to use your device for networking and keeping in touch with your family and friends. We have provided a link to an article to help you adjust the refresh rate and maximize the speed of your device. We have also shared a link to the Samsung Support Team for your convenience if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S25 Ultra: Customization Meets Acce
on March 30, 2026
Posted by: Coeman06
[This review was collected as part of a promotion.] I love the Samsung Galaxy S25 Ultra for its fantastic AI features—like picture editing and text-to-speech—and for its deep customization. The adjustable keyboard helps with visual accessibility, and One UI ensures everything feels uniquely mine. A true flagship experience!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Gaxaly 25 ultra
on March 30, 2026
Posted by: Led791
[This review was collected as part of a promotion.] Love the phone, but wish the pin was still bluetooth.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
great phone
on March 30, 2026
Posted by: smasnug
[This review was collected as part of a promotion.] Galaxy ai image eraser works really well I use it all the time the Gemini built into the phone is also rlly useful and the cameras r like perfect I do use my phone to play sum games and it runs great sum times gets a lil hot but not too bad definitely would recommend great phone for daily use and the software is rlly nice it runs great I've not noticed any slow downs
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is great
on March 30, 2026
Posted by: Calm2Person
[This review was collected as part of a promotion.] The camera quality is so good. The portrait photos are fantastic. The AI feature to remove things or people is exceptional
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera quality
on March 30, 2026
Posted by: Meanie1
[This review was collected as part of a promotion.] Some pictures are to fun to try with AI I end up with 3 arms or a giant head or some creepy background but it makes it fun to play around with I did try the birthday paragraph for AI but it didnt sound like me so I didnt use it
Value
5
Written by a customer while visiting Samsung US