Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(22,300 Reviews)
Rating breakdown 22,300 reviews
5 Stars
19,130
4 Stars
2,436
3 Stars
434
2 Stars
135
1 Star
165
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
This product has a great features
on March 30, 2026
Posted by: Monuler17
[This review was collected as part of a promotion.] I am extremely satisfied with the Samsung S25 Ultra. It is a powerful and versatile phone that works great for university, work, and everyday tasks. The performance is very fast, and it handles multiple apps smoothly, which makes it perfect for productivity.
One of the best features is the AI integration, which helps with things like improving photos, summarizing information, translating text, and organizing notes. These tools make the phone very useful for both professional and academic work.
The display is beautiful and very sharp, making it great for reading documents, watching videos, or browsing. The camera quality is excellent, producing very detailed photos even in low light.
I also really like the S Pen, which is perfect for taking notes, marking documents, and quickly writing ideas.
Overall, the Samsung S25 Ultra is an outstanding smartphone, and I highly recommend it to anyone looking for a powerful device that combines performance, AI features, and productivity tools.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for work and home.
on March 30, 2026
Posted by: Blue8319
[This review was collected as part of a promotion.] Galaxy AI help out alot with all my needs. Editing pics grabbing specific item of pictures and cutting videos.
Delicate precise use with s pen.
My best phone ever can wait to get my hand on the next s26 ultra.
Delicate precise use with s pen.
My best phone ever can wait to get my hand on the next s26 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 30, 2026
Posted by: gpfelix07
[This review was collected as part of a promotion.] I love how amazing this phone is. The overall hardware design is so smooth. Cameras take excellent photos. It's slim yet enough screen to game or watch a favorite show. The S pen is so smooth as well when drawing or just taking notes. Android software is easy to use and the phone never slows down. Battery will last me all day and then some. The Galaxy AI is incredible. I'm able to edit my photos so easily and remove any unwanted things in my photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use.
on March 30, 2026
Posted by: 19Buddy59
[This review was collected as part of a promotion.] I was amazed by the ease of use of this phone. I use it for texting, emails, gaming and some business. I haven't used the Galaxy AI feature yet, but I intend to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Every day use
on March 30, 2026
Posted by: Madmat07
[This review was collected as part of a promotion.] I use it for work. Exercise and many other things. Don't have an issue. Enjoy the phone and have been using samsung phones for many years now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on March 30, 2026
Posted by: SMS0773
[This review was collected as part of a promotion.] Love the camera, all the features. Still learning, can't wait to check out the rest
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not happy no external storage gets hot and won't c
on March 30, 2026
Posted by: Willowrain
[This review was collected as part of a promotion.] Not happy with this phone not enough storage gets hot and won't charge
Value
3
Response from Samsung USBy R&R Team, April 2, 2026
Hey Willowrain, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important your device is to you for a range of daily tasks, and we would love nothing more than to help you resolve the frustrations you mention experiencing with your device. We have provided links to articles to help you troubleshoot the temperature and charging of your device. We have also provided a link to the Samsung Support Team to assist you with storage expansion if you are finding the storage insufficient for your needs, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to Use
on March 30, 2026
Posted by: Bongo13
[This review was collected as part of a promotion.] I love all the features.. how easy the phone is to use. The AI answers all of my questions. The camera feature are prime.. everyone always says what a great picture i have. E
Value
5
Written by a customer while visiting Samsung US