Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(27,326 Reviews)
Open Ratings Snapshot
Rating breakdown 27,326 reviews
5 Stars
23,424
4 Stars
3,031
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Great phone
on May 25, 2026
Posted by: DrDoobie
[This review was collected as part of a promotion.] Galaxy AI is awesome. Phone is great tool, and fun to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like this phone.
on May 25, 2026
Posted by: Wes2540
[This review was collected as part of a promotion.] I like this phone's size and look. I think the phone has a very sleek look. The volume on the phone is satisfactory in my opinion. I use this phone for work and gigs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best features
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Omg the s25 ultra got the best speakers, best display on the market, this phone has the best s-pen features, great a.i features, love all the animations, good on playing games love how phone stays cool all time, Bluetooth is amazing,customize is amazing, this phone feels great in hands I would recommend this phone to friends and family! I wanna thank you samsung for all your support! Thank you for the products you have made! Samsung is the best! Family and friends please go get yourself a samsung it's an amazing product!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This Samsung device has completely transformed how I manage my daily routine, especially when balancing a heavy academic workload with downtime. As a student focused on technical drafting and engineering design, I rely on it heavily to pull up complex blueprints, verify technical drawing standards, and keep track of my module assignments. The screen clarity makes analyzing orthographic projections and checking strict dimensioning rules incredibly smooth.
​What really elevates the experience is the Galaxy AI. It’s been a fantastic tool for quickly organizing my notes and summarizing dense study materials. When I'm finally done with schoolwork, this is my absolute go-to for streaming movies and watching sports. The display is vibrant, the battery easily survives a full day of classes followed by evening entertainment, and the performance never stutters—even when I have multiple heavy PDFs and apps open at the same time. It perfectly bridges the gap between my technical coursework and relaxing at the end of the day. Highly recommended!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My 7th Galaxy, and they keep getting better
on May 25, 2026
Posted by: WineGuy42
[This review was collected as part of a promotion.] Great for streaming, and doesn't get hot while gaming. The sound quality is good, and it interfaces instantly with my Buds 3 Pro.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great to have!
on May 25, 2026
Posted by: Love26
[This review was collected as part of a promotion.] I use my device for almost everything, gaming, computer work, phone service, my job, church work. I use AI to help me in things I need to create or look up. I love to take pics, adjust add or delete things. Photos are awesome! Its just computer, phone, gaming, etc. I dont need an computer. Can't wait for.my next phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Works excellent for 1 year
on May 25, 2026
Posted by: Volkan
[This review was collected as part of a promotion.] Works amazing for 1 year. Performance is super. Camera is awesome. Screen is great. After a year it starts falling apart. Camera can't keep focus and have to wait 1 minute cam open for it to recover. Performance slows down and phone gets hot quickly. For if you will upgrade every year amazing phone but If you intend to keep for 2 years watxh out
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my galaxy s25 ultra
on May 25, 2026
Posted by: DarthRonnie24
[This review was collected as part of a promotion.] I use my Samsung devices for pretty much everything throughout the day. My Galaxy S25 Ultra handles work, streaming, gaming, sports, and staying connected without slowing down. The display quality makes movies and live sports look incredible, and the battery life easily keeps up with long days.
For work, the multitasking features and Samsung ecosystem make it easy to switch between emails, calls, documents, and apps seamlessly. Gaming performance is smooth, fast, and responsive, especially with the high refresh rate display.
Galaxy AI has honestly become one of my favorite features. From helping organize information and improving productivity to smarter search and photo editing tools, it actually feels useful instead of gimmicky. Samsung keeps making devices that fit naturally into everyday life while still feeling premium and powerful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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