Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(22,336 Reviews)
Open Ratings Snapshot
Rating breakdown 22,336 reviews
5 Stars
19,161
4 Stars
2,440
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product. 
(
1,127 out of 1,309
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Works very well.
on March 30, 2026
Posted by: HighwaterCowboy
[This review was collected as part of a promotion.] Galaxy AI is not something I use. I think it a useful too, but there it too much opportunity for graft and corruption and misuse of it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
You can't take pictures with the pen, like the s24
on March 30, 2026
Posted by: Slightlyunhappy7981
[This review was collected as part of a promotion.] I use mine for streaming!! And social, also shopping
Value
3 out of 5
3
Response from Samsung USBy R&R TeamApril 1, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that your phone is helpful to you for your streaming, social media, and online shopping. We know how important specific functionality of your device is to you, and we have provided a link to the complete manual to help you with the hand gestures and voice commands you can use with the camera on your device for this functionality you are seeking. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Elite Product As Usual Samsung
on March 30, 2026
Posted by: Kingwally3
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra takes an already elite phone and refines it even further. The design feels premium and solid, and the display is easily one of the best out—bright, smooth, and incredibly sharp whether you’re scrolling or watching videos.
Performance is fast and reliable. Apps open instantly, multitasking is seamless, and gaming runs without issues. Battery life comfortably lasts a full day, even with heavy use.
The camera system really stands out. Photos are crisp with great detail, and the zoom remains one of the best available. It performs well in both daylight and low-light situations, making it a dependable everyday camera.
Galaxy AI adds a modern touch, helping with things like photo editing, search, and smart assistance, making the phone feel more intuitive and useful in daily life.
The S Pen is still a strong bonus—smooth, responsive, and great for notes or precise control.
It is a large phone and comes at a premium price, but if you want a powerful, feature-packed smartphone, the Galaxy S25 Ultra delivers.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Samsung Phone
on March 30, 2026
Posted by: EdwinF
[This review was collected as part of a promotion.] This Samsung phone model have been one of the best if not the best phone I have ever had. The quality of the camera photos are superb. Construction, shape and software are top quality to last for years to come.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing it have amazing feature
on March 30, 2026
Posted by: Mikey2219
[This review was collected as part of a promotion.] I use my Samsung for gaming and watching movies and videos
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Technology at its finest
on March 30, 2026
Posted by: NurseT
[This review was collected as part of a promotion.] Technology at its finest. Camera on point and quality unbelievable
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Rrally nice phone
on March 30, 2026
Posted by: 126182025
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an outstanding smartphone that truly delivers a premium experience. The display is incredibly sharp, bright, and smooth, making everything from watching videos to browsing the web look amazing. The camera quality is exceptional, capturing stunning photos and videos with impressive detail, even in low-light conditions.
Performance is lightning fast thanks to its powerful processor, and multitasking feels effortless. The battery life easily lasts all day, even with heavy use, which is perfect for both work and entertainment. The S Pen remains one of the best features, adding extra productivity and convenience.
Overall, the Galaxy S25 Ultra is one of the best smartphones on the market, combining power, design, and innovation in one device. Highly recommended for anyone looking for a top-tier phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on March 30, 2026
Posted by: Praxis
[This review was collected as part of a promotion.] I just upgraded my phone to this one! It's great for watching videos, playing games and keeping notes. Oh and calling of course. It has great storage, a great upgrade from my previous phone. Calls are clear and so is video. Camera takes amazing photos as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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