Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(22,356 Reviews)
Open Ratings Snapshot
Rating breakdown 22,356 reviews
5 Stars
19,179
4 Stars
2,442
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product. 
(
1,127 out of 1,309
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Excellent device
on March 23, 2026
Posted by: JLPEREZ
[This review was collected as part of a promotion.] I’ve had the best experience with the Galaxy S25 Ultra—its cameras are impressive, the battery is incredibly long-lasting, and the design is simply beautiful. And with the introduction of artificial intelligence, they have made this device the best on the market. #Galaxy AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely Brilliant
on March 23, 2026
Posted by: ThatMoparGuy
[This review was collected as part of a promotion.] The Galaxy AI integrated in the phone is amazing. Enables me to complete multiple tasks and edits within a fraction of the time.
I use this phone exclusively for taking videos of shows and concerts. The recording quality is second to none. Transferring files to my NAS is fast and seamless.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving my s25 ultra!
on March 23, 2026
Posted by: JeffH0625
[This review was collected as part of a promotion.] Galaxy ai GAME CHANGER! YOU CAN USE IT FOR DINNER,ORGANIZING TO RE MODEL YOUR ROOM ENDLESS USES LOVE GALAXY AI! ESPECIALLY S25 ULTRA
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone! Like a mini computer in your hands!
on March 23, 2026
Posted by: Bliss23
[This review was collected as part of a promotion.] Hands down this is a great phone! I've had the galaxy buds2 and I heard the 26 ultra and the new buds are even better!! This is like a mini computer in your hands there's nothing it can't do!! And the pen is just so helpful signing things and my kids love to draw! I cannot wait to upgrade to the next best thing! Not to mention the camera is awesome to. Almost like a professional camera in your hands!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on March 23, 2026
Posted by: RepeatSamsungCustomer
[This review was collected as part of a promotion.] I have the 1TB S25 Ultra, and it is the best and fastest phone I have ever owned. The S26 is now available as I finish this review, but this phone still satisfies me enough that I don't feel the need to upgrade, even though Samsung usually releases a significant update every year. Typically, I upgrade my wife's or my phone every other year; she currently has the 512GB S24 Ultra. I've used Samsung phones since the Mesmerize, starting with Android devices like the Note 2, then upgrading to the Note 4. My wife, on the other hand, has always gone for the S-Series phones. When the Note was discontinued, we both switched to the S-Series Ultras. I love the S-Pen and hope they continue to include it in future Ultra models. I'm still not fully convinced by folding phones because they lack a slot to carry the S-Pen. I don't use the AI features often, but when I do, I appreciate that there are options to process data locally.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is exactly what I was wanting.
on March 23, 2026
Posted by: Barn83
[This review was collected as part of a promotion.] Soomth running while playing games and streaming. Fits nicely ur hand.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S25 Ultra
on March 23, 2026
Posted by: MommieLuv
[This review was collected as part of a promotion.] I'm loving my S25 Ultra. Have had it now for about 4 years and haven't had any problems with it at all. I'm still learning the ins and outs of this phone. Exploring and learning new features. Getting excellent photos every time. Crystal clear calls everytime. Excellent high quality videos and crystal clear movies and shows. And it's so easy to navigate. Love this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this product
on March 23, 2026
Posted by: CRICKET
[This review was collected as part of a promotion.] Love this phone! Has so many awesome features like Gemini ai and the camera is awesome!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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