Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(22,358 Reviews)
Rating breakdown 22,358 reviews
5 Stars
19,181
4 Stars
2,442
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
As of date it has not failed me on my work
on March 20, 2026
Posted by: SadieKat65
[This review was collected as part of a promotion.] I have yet to use all the features to my phone but as of today everything works well for me for play social and work pretty much don't like depending on the phone but hey it's my new computer I like it it works I even like this little pen thing I have yet to use AI for assistance but maybe I have and didn't realize it but I think why did you use AI for assistance and it worked well she was very informative it was a she yeah informative when I was looking stuff up yeah
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love my phone
on March 20, 2026
Posted by: Rhonda
[This review was collected as part of a promotion.] This phone does what it's supposed to do. Only thing is I cant stand all the updates. But overall samsung is the way to go. I love Galaxy AI features .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fast Phone
on March 20, 2026
Posted by: Lcarr1985
[This review was collected as part of a promotion.] There's definitely a fast phone. There's stylus is nice, but for some reason, it's been coming out of the phone. Lost device. So I wanna need a purchase a new one. Smartphone has been dropped several times with a glass cooling protector no issues with screen breaking, even though it's not in a case, definitely love this firm will continue to purchase Samsung in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I became a huge fan of this model Galaxy S25 Ultra
on March 20, 2026
Posted by: Sunset27
[This review was collected as part of a promotion.] It is a mobile phone model that adapts perfectly to my lifestyle, featuring an elegant design; furthermore, thanks to the artificial intelligence that Samsung has incorporated, it helps me resolve issues or guides me toward finding solutions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Happy with the product.
on March 20, 2026
Posted by: datmyboy
[This review was collected as part of a promotion.] Very happy with the Galaxy S25 ultra great product I do not use the AI feature i do have a bar on the side of my screen. That showed up after an update crumbs and goes only problem with the phone other than that nice product.
Value
3
Response from Samsung USBy R&R Team, March 23, 2026
Hey Datmyboy, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage and features of your device. We have provided a link to the Samsung Support Team if you are interested in exploring the display appearance you mention being different after a software update. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love
on March 20, 2026
Posted by: Rcallen87
[This review was collected as part of a promotion.] I absolutely love it, galaxy ai is super intuitive and easy to use, I use my phone for everything, I have turned my laptop into a coaster since I got it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone
on March 20, 2026
Posted by: SamsungGirlie77
[This review was collected as part of a promotion.] I love the features that this phone has. It has Galaxy AI, and a phenomenal camera. I love taking pics with this phone, you can take professional like pictures. I highly recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 20, 2026
Posted by: WhoshotJR
[This review was collected as part of a promotion.] I love my S25 Ultra. I use it mostly for financial purposes. Love it.
Value
5
Written by a customer while visiting Samsung US