Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(30,561 Reviews)
Open Ratings Snapshot
Rating breakdown 30,561 reviews
5 Stars
26,159
4 Stars
3,457
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,139 out of 1,331
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
4 out of 5
4
I will give 5 stars if it lighter and thinner
on July 7, 2025
Posted by: Baoveso
[This review was collected as part of a promotion.] A little disappointed when I opened box and see it in reality. It's little weight and thicker than my imagination.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone!
on July 7, 2025
Posted by: Nazzaro
[This review was collected as part of a promotion.] This is an amazing phone! Came from an S23 Ultra, and while that was a great phone as well, I have no regrets having this one. I've been using Galaxy AI to make custom wallpapers for both my lock screen and home screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome product
on July 7, 2025
Posted by: Mikep1
[This review was collected as part of a promotion.] AI on the Galaxy S25 Ultra, as it helps me run my business smoothly and have all the right tools, and makes everything easier to be on the go, I can connect to my computer system as soon as I get to my office, I love it .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on July 7, 2025
Posted by: Katy3036
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy s25 ultra. I use it all day for gaming and for streaming. I haven't gotten used to using AI yet. What I like the most about this phone is that the screen is no longer curved and also the corners are no longer pointy so it's better to hold. This is bar far the best phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Solid performance with smart Galaxy AI features
on July 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I've been using my Samsung Galaxy device daily for a mix of work and play, and it's been great overall. Streaming movies is smooth with a vibrant display and clear sound, and the performance during gaming is impressive with barely any lag. What stands out is the new Galaxy AI – it helps summarize documents, translate messages instantly, and even organize my notes. It's like having a smart assistant built in! Battery life is decent, and the camera is excellent for quick work snapshots or personal use. My only reason for giving 4 stars instead of 5 is the occasional software lag during multitasking. Still, it's a strong, reliable device that fits perfectly into my routine.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever had.
on July 7, 2025
Posted by: Aurora
[This review was collected as part of a promotion.] I love the AI feature as it helps me with my daily tasks at work. The translation feature also helps while I am in town exploring new areas and I want to speak the language. I have always loved Samsung and will always. The easy way Samsung let's me do anything on this phone is unmatched. Gaming, taking notes, doing my excel sheets have never been easier on a phone. 10 out of 10.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on July 7, 2025
Posted by: Lovesamsung89
[This review was collected as part of a promotion.] I love the AI on this phone it's amazing. It makes everything better. I love this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the phone.
on July 7, 2025
Posted by: Lovemy25
[This review was collected as part of a promotion.] Love the phone, pictures are awesome i dont regret upgrading to S25 ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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