Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(28,718 Reviews)
Rating breakdown 28,718 reviews
5 Stars
24,615
4 Stars
3,206
3 Stars
553
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Posted by: Matt M
from Reno, NV
Expertise:Expert
Verified Purchase:Yes
Personally I love having the flat screen back, Curved edges were the bane of my enjoyment with how finicky they got with screen protectors. Internally this thing's a beast, way more snappier and responsive than my previous S22 Ultra.
Great phone if you're able to get in when a good trade-in offer is up, otherwise I'd wait until news about the S26 Ultra drops to see if that offers anything substantially further than what the S25 has to offer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 galaxy has awesome features
on June 10, 2025
Posted by: Emanon
[This review was collected as part of a promotion.] Galaxy AI is awesome... extremely easy to use. Phone synced with old phone easily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best flagship phones I've ever had
on June 10, 2025
Posted by: LovestheS25
[This review was collected as part of a promotion.] The Samsung S25 ultra is by far the best and most powerful phone I've ever had the privilege of owning. From the intelligent Galaxy Ai tools to the included Spen this phone never stops delivering! My favorite thing about this phone is the AI translation. I work for a university that had a lot of international students and this phone has been a real life saver when it comes to communication. The battery lasts all day and the speakers sound amazing! The cameras are top notch with the AI image editing is a breeze.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone for productivity
on June 10, 2025
Posted by: Sachatoasted
[This review was collected as part of a promotion.] I'd like to start by mentioning that I do not use this phone as my main phone, but as a separate device for schoolwork and drawing. It is my first time ever having a phone with an s pen and the experience has been fantastic, from the ease of use to the practicality of it (note taking without unlocking the phone, for example) this phone went above and beyond my expectations.
Value
5
Written by a customer while visiting Samsung US
Posted by: Lauren
from Nashville TN
Expertise:Intermediate
Verified Purchase:Yes
Everything I needed. Love the camera and AI tools that come standard
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good
on June 10, 2025
Posted by: ItsShady
[This review was collected as part of a promotion.] The galaxy ai works wonders for making pictures better and translation but there are also a few things I dont like about this phone. For example I cant use my S-pen button to take pictures anymore and that was really convenient. Most things have been improved in this new phone but then at the same time it seems like some things have also taken a step back like my S-pen example. But overall its a good phone.
Value
4
Response from Samsung USBy R&R Team, June 11, 2025
Hey ItsShady, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra. We are so pleased to hear that you are overall happy with the usage and enhanced capabilities of your device. We have provided a link to an article to help you with the redesigned S Pen features, and integrating themin to your usage. We have also provided a link to the full device manual that has the hand gestures and voice commands you can also use from a distance. Lastly, we have provided a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful camera
on June 10, 2025
Posted by: Quilakiwi8264
[This review was collected as part of a promotion.] I game a lot on my phone and this one is a lot bigger than the one I traded in which is nice when I'm playing codm, also the gaming graphics are better and it's easier to stream on my discord as well. I haven't tried the steam link yet but I'm excited to. I need to explore the galaxy Ai more, so far I've only used bixby which frustrated me because sometimes it does what I ask other times it has issues. The camera is also really nice! I've fallen in love with taking pictures again. Making fine edits are easier and I love drawing with the stylist. This phone has also forced me to use Google messenger which has things I like about it like I can use emojis to react to individual messages but I miss being able to change my background to match my theme. Copying certain parts of messages is really frustrating it seems like either I copy the whole message or nothing at all. All in all this phone is great and I'm really happy with getting it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is fast and takes good photos.
on June 10, 2025
Posted by: Josie101
[This review was collected as part of a promotion.] I really like the option of the galaxy Ai ti help assisting with grammar and other options. I mostly use my phone for work stuff and gaming.
Value
5
Written by a customer while visiting Samsung US