Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(28,726 Reviews)
Rating breakdown 28,726 reviews
5 Stars
24,621
4 Stars
3,208
3 Stars
553
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
4
Could be better imo
on June 18, 2025
Posted by: Lowcha
[This review was collected as part of a promotion.] Bixby doesn't work half the time the uh tap to pay's. I'm very frustrating and the native refresh rate is not as smooth as iphones, nor is the touch feedback.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I was wrong the s25 Ultra is amazing!
on June 18, 2025
Posted by: Jgnc123
[This review was collected as part of a promotion.] I have the S25 Ultra, I reluctantly upgraded from the S23 Ultra thinking there's not much difference, how could it be better. The talked about the speed, I didn't think I needed anything faster, but I was wrong, it is absolutely amazing how much faster this phone unlocks, opens and closes apps and the AI features actually are very nice, I didn't care about them before but I do now. And yes the photos are unreal the 50mp wide angle is unbeatable. It's worth the upgrade!
Value
5
Written by a customer while visiting Samsung US
Posted by: Frankiefiveangels
from Virginia Beach
Expertise:Expert
Verified Purchase:Yes
UI is improved. I decry the lack of a microSD card slot but overall a great device.
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alicia
from Columbus, Ohio
Expertise:Expert
Verified Purchase:Yes
I love this phone so much! I upgraded from the S23 Ultra and this was such a nice change. Just when I thought the pictures and videos couldn't get any clearer they did! The camera and video quality on this phone is amazing! Even my old pictures had a nice update! Still trying to get use to all the AI features but the ones that I have tried seem cool.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is wonderful pen is great & the camera
on June 18, 2025
Posted by: Canary5
[This review was collected as part of a promotion.] The new phone offers a sleek design with impressive features that will surely catch your eye. Its innovative camera system promises to capture stunning photos and videos with exceptional clarity and detail. Furthermore, the device boasts a powerful processor, ensuring seamless performance for all your tasks and applications. Also, you can expect an immersive display that enhances your viewing experience. Overall, this phone is a remarkable device that delivers an amazing experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera and spen
on June 18, 2025
Posted by: flhtcu92
[This review was collected as part of a promotion.] The camera is awesome. I also love the Spen feature.
Value
5
Written by a customer while visiting Samsung US
Posted by: Eric L
from Arkansas
Expertise:Intermediate
Verified Purchase:Yes
as smooth as I expected, as more expected its ai features. enjoy it very much
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on June 18, 2025
Posted by: Saduser
[This review was collected as part of a promotion.] They've taken away some of the features that were on the 23 and 24
And that was a big let down from Samsung
And that was a big let down from Samsung
Value
2
Response from Samsung USBy R&R Team, June 19, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important specific features of your device are to you every day. Without knowing what features you feel are missing, we have provided links to the full device manual and the Samsung Support Team. These resources can help you discover the additional features that have been added or changed from previous generations. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US