Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(28,726 Reviews)
Rating breakdown 28,726 reviews
5 Stars
24,621
4 Stars
3,208
3 Stars
553
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Posted by: Sara
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
I've used the phone for about 2 weeks now. I'm really enjoying it. OS and system interface is easy to use, even with it being a bit different from my old Galaxy S10+. It was easy to transfer my data from my old phone to the new phone. The green color is subtle and really cool. The photo quality is excellent. I've also enjoyed playing with the S-Pen. I recommend watching a 1 hour long youtube tutorial during the setup process, as it'll make it much easier to handle all the phone's functionality, especially if you're like me and take a few years between phone models. I also like the 7 year security update commitment.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Gur s
Verified Purchase:Yes
Camera quality is not good as it's advertised and also battery life.
Features
3
Response from Samsung USBy R&R Team, June 20, 2025
Hey Gur s, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how important your phone is to you, and wanting it to meet and exceed your expectations. We have provided links to articles to help you with the camera features of your device, as well as maximizing the battery life of your device. We have also shared a link to the Samsung SUpport Team if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Ömer
Verified Purchase:Yes
I migrated from S22 Ultra. It is faster, I believe it has a few more detailed features which I have not yet been able to try. A lot more AI - it pops up almost everywhere. The screen, clarity, and it speed is visibly better than S22. Overall great device.
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 Ultra: Powering My Life
on June 19, 2025
Posted by: Lilboots2of4
[This review was collected as part of a promotion.] My Samsung Galaxy S25 Ultra has seamlessly woven into my daily life. It's more than a phone; it's a productivity and entertainment hub that consistently impresses me.
The display's anti-reflective coating is a standout. Outdoors, I can always see my screen clearly, a huge upgrade. The battery life is amazing too. I easily get a full day of heavy use, even with gaming, and two days with moderate activity. Not worrying about charging is fantastic.
Galaxy AI truly shines. Text Call Answer constantly screens scam calls for me – it’s my personal automated assistant, letting me focus. The S Pen is surprisingly versatile; I use it for quick 3D model sketches, turning immediate ideas into designs.
The camera system is impressive. I've taken stunning portraits, no special "portrait mode" needed, just fantastic detail. Plus, the ample storage means I've barely filled it even after hundreds of high-res photos and videos.
For entertainment, the S25 Ultra delivers. Streaming and gaming are immersive thanks to vibrant visuals. Crucially, the speakers are noticeably better than my previous S23 Ultra, elevating every audio experience.
From filtering calls and sketching, to capturing memories and enjoying media, my Samsung Galaxy S25 Ultra is an exceptional device that makes my daily routines smoother and more enjoyable.
The display's anti-reflective coating is a standout. Outdoors, I can always see my screen clearly, a huge upgrade. The battery life is amazing too. I easily get a full day of heavy use, even with gaming, and two days with moderate activity. Not worrying about charging is fantastic.
Galaxy AI truly shines. Text Call Answer constantly screens scam calls for me – it’s my personal automated assistant, letting me focus. The S Pen is surprisingly versatile; I use it for quick 3D model sketches, turning immediate ideas into designs.
The camera system is impressive. I've taken stunning portraits, no special "portrait mode" needed, just fantastic detail. Plus, the ample storage means I've barely filled it even after hundreds of high-res photos and videos.
For entertainment, the S25 Ultra delivers. Streaming and gaming are immersive thanks to vibrant visuals. Crucially, the speakers are noticeably better than my previous S23 Ultra, elevating every audio experience.
From filtering calls and sketching, to capturing memories and enjoying media, my Samsung Galaxy S25 Ultra is an exceptional device that makes my daily routines smoother and more enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung at its Finest, FlagShip
on June 19, 2025
Posted by: Nebodiesbizniz
[This review was collected as part of a promotion.] not a fan of A.I, but this phone delivers quality Samsung features i have missed out on for 4 years since my note 10 broke. I always am a superfan of Samsung devices, this purchase only pads my thoughts of going with them on my next TV as my Curve got a cracked screen as well. Cant wait to see how a new Qled TV pairs with the 25 Ultra. Youve done it again. Love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best battery life ever
on June 19, 2025
Posted by: Carhbon
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has been awesome so far. The Galaxy AI features actually make a difference—it learns how I use my phone and adjusts everything to run smoother, from apps to battery usage. The photo editing tools are super easy and smart too, which is great for quick fixes. What really surprised me, though, is the battery life. I can go a full day (sometimes more) without needing a charge, even when I’m using it a lot. Overall, it just feels like a really smart, well-rounded phone that keeps up with everything I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 19, 2025
Posted by: Mike12345
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a great phone. Amazing battery life, it's fast, and doesn't heat up much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good Device
on June 19, 2025
Posted by: Gangsta1098
[This review was collected as part of a promotion.] Galaxy AI makes everyday tasks easier. Being able to talk to Gemini and doing multi-app queries has been very helpful! 🙌📱✨ #AI #Technology #Help
Value
5
Written by a customer while visiting Samsung US