Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(28,881 Reviews)
Rating breakdown 28,881 reviews
5 Stars
24,750
4 Stars
3,230
3 Stars
557
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
4
Good but not Great
on June 30, 2025
Posted by: Kryptic19
[This review was collected as part of a promotion.] This phone has good features but they will hardly ever get used. Take for instance the "Galaxy Ai" it's an amazing tool but for most people you will forget that it's there because you can just look up what you need or open whatever apps you are looking for or trying to use. It becomes forgotten after minimal use because it either doesn't understand you correctly and give you something you didn't ask for or it's just quicker to do it yourself. The same can be said about the S-pen, it's very situational and hardly ever gets used because you can just type whatever you were going to write faster. Now the phone isn't all bad. It fits in my hand nicely, the battery last all day even longer if it's on battery saver, the screen is responsive with almost no delay, it's sturdiness is something to be praised as well. All of those are nice but I can get that with an older generation. The selling point of this phone was the Ai but I find i hardly ever need to use it. I think if you could have the Ai track routines that you do through out the course of like a week and then have it come up with suggestions or be more helpful with task that would be great. Something like it taking your body composition and exercise habits from the Samsung Health App and suggesting workout routines that could help with fitness or overall health. Maybe having it encourage you to complete everyday goals and task could be fun. These are a few suggestions but overall just making the Ai feel more connected to you.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI makes everything smarter and easier
on June 30, 2025
Posted by: DreOnTheGo
[This review was collected as part of a promotion.] I’ve been using my Galaxy device daily for everything - travel, entertainment, and staying connected. I’ve taken it abroad and relied on it for capturing amazing photos, navigating new places, and translating languages.
The built-in Galaxy AI features are incredibly helpful. Whether it’s editing photos with AI tools or live translating during conversations, it feels like I have a personal assistant right in my pocket.
I also use my device for streaming, social media, and staying productive on the go. The performance is smooth, the display is beautiful, and battery life gets me through the day on moderate use. When I'm traveling, the super fast charging tops me off quickly to keep things moving.
I highly recommend it to anyone looking for a smart, reliable, all-in-one device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All features are the best. Alot more to discover
on June 30, 2025
Posted by: Jfobs6981
[This review was collected as part of a promotion.] I'm still learning galaxy AI on all its platforms. The phone itself has gone beyond my expectations. And it keeps getting better and better. Love how the camera and its functional. Options you want without being difficult to learn. The predictable way when texting or emailing with grammar. Love how well built it is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on June 30, 2025
Posted by: Peanut2025
[This review was collected as part of a promotion.] Love the camera
Amazing phone
Very fast multitasking is very easy!
Amazing phone
Very fast multitasking is very easy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tech and AI are outstanding
on June 30, 2025
Posted by: Hemiman
[This review was collected as part of a promotion.] I use my Samsung S25 Ultra for homw, work and social media. I use lots of apps and features and always bouncing around thru the phone. The tech of this phone is outstanding and everything is so fast including app updates and downloads. The cameras with its features and the AI with the cameras are out of this world. Pictures thay are crisp, vivid, and brilliant with AI tech that makes pic editing fun and easy. The AI tech on the phone will make use of the phone easier and more fun. The new Samsung S25 Ultra makes using my phone for home, work, and social media more effective and efficient, while having some fun
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has some cool features
on June 30, 2025
Posted by: Seth17r7er
[This review was collected as part of a promotion.] 10/10 and its the coolest phone 8ve ever seenin my life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Yes my Samsung galaxy s 25 ultra omg that's was gr
on June 30, 2025
Posted by: Alexlove90
[This review was collected as part of a promotion.] Yes yes I love it this phone its the best phone ever yes keep doing vreat job for everyone 👏
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely breathtaking!!!
on June 30, 2025
Posted by: TheSeer83
[This review was collected as part of a promotion.] This is the first flagship phone I've ever had, and let me tell you... it's pretty amazing!
The S25 ultra does way more than I would have thought it could do, and way more! The camera takes beyond gorgeous photos with so many options, i haven't even seen them all in action. And the videos it takes are just as amazing. Even paired with my Galaxy buds pro 3, I can get 360 degree audio in my videos. The screen resolution is like total eye candy, and am still amazed every time I watch something on the device. There are so many other things the S25 ultra can do, but that might take a while to describe every crazy cool things that this phone can achieve, so I'll move on.
With Galaxy AI at the helm of this device, the possibilities seem endless! Paired with my Galaxy buds pro 3 and using the real time translator, I can understand virtually any language spoken out loud, right then and there. As if I were a native of wherever that language originated from! Even watch foreign films, without even needing subtitles! Very awesome! The AI does so much more, but I am coming to the character limit, so I can't go on about how truly life altering this technology is with the Galaxy S25 ultra...
Just know this: I am constantly mind blown every day that I incorporate the S25 ultra with my daily life. It almost makes me feel like a super hero!
Thank you, Samsung, for continuing to go forward and make great quality devices, so that we can use them and go forward, making a difference! Bravo!
The S25 ultra does way more than I would have thought it could do, and way more! The camera takes beyond gorgeous photos with so many options, i haven't even seen them all in action. And the videos it takes are just as amazing. Even paired with my Galaxy buds pro 3, I can get 360 degree audio in my videos. The screen resolution is like total eye candy, and am still amazed every time I watch something on the device. There are so many other things the S25 ultra can do, but that might take a while to describe every crazy cool things that this phone can achieve, so I'll move on.
With Galaxy AI at the helm of this device, the possibilities seem endless! Paired with my Galaxy buds pro 3 and using the real time translator, I can understand virtually any language spoken out loud, right then and there. As if I were a native of wherever that language originated from! Even watch foreign films, without even needing subtitles! Very awesome! The AI does so much more, but I am coming to the character limit, so I can't go on about how truly life altering this technology is with the Galaxy S25 ultra...
Just know this: I am constantly mind blown every day that I incorporate the S25 ultra with my daily life. It almost makes me feel like a super hero!
Thank you, Samsung, for continuing to go forward and make great quality devices, so that we can use them and go forward, making a difference! Bravo!
Value
5
Written by a customer while visiting Samsung US