Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(28,703 Reviews)
Rating breakdown 28,703 reviews
5 Stars
24,644
4 Stars
3,206
3 Stars
543
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,029 out of
1,192)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
1
Not a good UI
on July 28, 2025
Posted by: Timmeh
[This review was collected as part of a promotion.] Upgrades have been horrible for this phone and it has caused crashes on many others who own the same phone. Samsung needs to take responsibility if their updates make phones unusable by damaging thr hardware.
Value
1
Response from Samsung USBy R&R Team, July 29, 2025
Hey Timmeh, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it is when your device is not operating as intended or expected. Without knowing the details of your experience with the software updates of your device, we have provided a link to the Samsung Support Team. They can work with you directly through chat to determine the root cause of your frustration, and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
It's a great device.
on July 28, 2025
Posted by: FoxsSinOfGreed
[This review was collected as part of a promotion.] It is good for everything that a phone would be used for, there are not many devices that can out preform this one. I will continue to support samsung for my lifetime.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!thee best
on July 28, 2025
Posted by: Lineybaby
[This review was collected as part of a promotion.] Love my s25 plus. I love the camera amd how you can use galaxy Ai yo remove things from any photo. I use my phone to make my family christmas cards or, invitation so having the ai mode really helps. Having the stylish open to note whether your phone is lock comes in clutch especially when need pen on the spot
Really reliable !
Really reliable !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I only purchase Samsung quality is unmatched by co
on July 28, 2025
Posted by: Kgbaby
[This review was collected as part of a promotion.] I use my Samsung phone for everything, watching movies ,every day planning. Using AI feature is pretty awesome. Even to the point where I can track where my dog is when he is on his pack walks, I never have to worry about my privacy or phone being hacked.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a very easy device to maneuver, a very fast
on July 28, 2025
Posted by: Wil2011
[This review was collected as part of a promotion.] It is a very easy device to maneuver, a very fast device with the ability to process applications smoothly and quickly. I am very happy with this Samsung Galaxy S25 Ultra, "Galaxy Al."
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for artists and writers
on July 28, 2025
Posted by: Sixela
[This review was collected as part of a promotion.] Handy to use.
The pen is great for drawing.
The writing is wonderful and keeps it in its system.
Easy to use, will get another Ultra +.
I am trying animation next.
The pen is great for drawing.
The writing is wonderful and keeps it in its system.
Easy to use, will get another Ultra +.
I am trying animation next.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had so far
on July 28, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy AI works great when im looking for photos in my library.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional design
on July 28, 2025
Posted by: Architect24
[This review was collected as part of a promotion.] Galaxy AI is essential in the performance of the design!
Value
5
Written by a customer while visiting Samsung US