Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(30,483 Reviews)
Rating breakdown 30,483 reviews
5 Stars
26,096
4 Stars
3,444
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
This is powerful
on September 15, 2025
Posted by: koollaid
[This review was collected as part of a promotion.] The game play is powerful really good graphics. The gameplay is as powerful as a game console.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25 Ultra is great
on September 15, 2025
Posted by: KatieLove
[This review was collected as part of a promotion.] The Galaxy AI is great. The features are amazing. And the camera is the best I've ever had. It's easy to navigate and the 🖊 is my favorite part.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It does great,I didn't want to expect muchst all
on September 15, 2025
Posted by: TracyJoyce
[This review was collected as part of a promotion.] Galaxy AI is also new to me but it does wonders and the possibilities are endless
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera on this product. Lightweight!
on September 15, 2025
Posted by: Angelnicole86
[This review was collected as part of a promotion.] I use my galaxy for everything. From school work, taking notes, observing the weather and news around the world. It has the best camera and its storage is huge. The best editior for photos and different lenses are found within the camera setting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product s25
on September 15, 2025
Posted by: Bigotru
[This review was collected as part of a promotion.] It is fast and it has alot of capabilities that are used for everyday uses and makes life easier when out and about.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever.
on September 15, 2025
Posted by: TodaysAHolladay
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra pushes the Ultra line into new territory, largely thanks to Galaxy AI. Its hardware impresses—200 MP main sensor, new 50 MP ultra-wide, dual telephotos (3× and 5×), Snapdragon 8 Elite for Galaxy, and a brighter, more durable titanium-framed build. But it’s the AI that makes this phone stand apart.
The ProVisual Engine delivers cleaner low-light shots, smarter HDR, and reduced noise that rivals mid-range mirrorless cameras. The Virtual Aperture lets you adjust depth-of-field post-capture, simulating f/1.4 to f/16 for natural bokeh or razor-sharp detail. For video, 10-bit HDR and Samsung Log open real cinematic workflows with tools like false color and zebra patterns, once reserved for pro gear. AI-driven zoom transitions and stabilization make footage smoother and more versatile.
These tools put the S25 Ultra in rare company: its low-light ability, zoom range, and video depth mean it can replace full-fledged cameras for travelers, vloggers, and content creators. Editing is also streamlined with AI remastering, intelligent gallery search, and ND-filter effects built-in.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Many great features! Love all the upgrades to tech
on September 15, 2025
Posted by: MyAmazingPhoneof25
[This review was collected as part of a promotion.] This product features amazing usage for people who photograph or wanna video the Samsung AI help with these little features!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Jesus Irizarry Review
on September 15, 2025
Posted by: Chapone73
[This review was collected as part of a promotion.] Having phone issues that started a couple months ago. Been waiting for an update to fix it.
Value
3
Response from Samsung USBy R&R Team, September 17, 2025
Hi Chapone73, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it is when your device is not operating as intended or expected. Without knowing the details of your frustration with your device, we have provided a link to the Samsung Support Team. They can assist you in working towards a resolution for any frustration you are experiencing. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US