Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(28,972 Reviews)
Rating breakdown 28,972 reviews
5 Stars
24,828
4 Stars
3,240
3 Stars
560
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Posted by: RossB
from Scottsdale, Arizona
Expertise:Expert
Verified Purchase:Yes
Great Samsung phone. Definite upgrade from previous S22Ultra. Many new features and seems fast at everything. Too bad it is hidden inside a case, out of caution, to protect it from damage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 16, 2025
Hey there RossB, we are thrilled to hear that you are finding this device to be such an amazing upgrade from your previous device. We have provided links to resources to assist you with discovering the full capabilities of your device, aligning the settings to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great feature
on October 15, 2025
Posted by: Loyret
[This review was collected as part of a promotion.] That is an incredible run—19 years with one brand is a serious testament to loyalty! It sounds like you've seen the entire evolution of Samsung phones, from the early days to the modern Galaxy era.
I can certainly draft a comprehensive review covering what it's like to be a nearly two-decade-long user. This kind of review usually focuses on things like brand consistency, durability over time, the evolution of software (like TouchWiz to One UI), and the long-term value of the devices.
I can certainly draft a comprehensive review covering what it's like to be a nearly two-decade-long user. This kind of review usually focuses on things like brand consistency, durability over time, the evolution of software (like TouchWiz to One UI), and the long-term value of the devices.
Value
5
Written by a customer while visiting Samsung US
Posted by: Am89
Verified Purchase:Yes
I love it! Love the camera love the features it comes with! Game changer for sure.
Response from Samsung USBy R&R Team, October 15, 2025
Hello there AMendez, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the usage of your device, and loving using the camera of your device. We have provided a link to the complete manual for your device to help you with additional features, and to the Samsung Support Team to answer any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Billy
from Calhoun, Georgia
Expertise:Intermediate
Verified Purchase:Yes
This is the best phone you can buy right now in the United States
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: LawdBlackNephew
from Bronx NY
Expertise:Intermediate
Verified Purchase:Yes
This one is cool, but the S24 felt more sturdy and presentable.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE IT
on October 15, 2025
Posted by: LuvMusic
love it :D I'm gonna use this on xmas replacing my XS max!
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone super fast and takes great pics
on October 15, 2025
Posted by: Jungs86
[This review was collected as part of a promotion.] Ai is smart answers almost everything i ask. Runs smooth and quickly. Beautiful bright screen charges really fast and long lasting battery
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features love the camera edits
on October 14, 2025
Posted by: Pilasamsung
[This review was collected as part of a promotion.] Fast. The videos and media are High quality definition. Sound is impeccable.
Value
5
Written by a customer while visiting Samsung US